Posted
03 Jul 2026
Last seen
03 Jul 2026
Location
United States
Lifecycle
mature
Grade
F
Role OverviewThe Sr. Contract Specialist Services role resides within our Sales Operations Service Contract & Licensing Operations team and interacts directly with Inside Sales, Procurement, WWT Account Managers, WWT Finance Teams, OEM Account Teams and end-user customers. This role is responsible for owning service contract management, including contract consolidation and cleanup, quoting renewals, quoting new attach services required for true-ups, and all necessary reporting in support of customer engagement.What You Will DoBuilds and maintains strong working relationships with WWT account teams, OEM account teams, internal operations and OEM operations teams. Assists the WWT business units with identifying and quoting OEM service contract renewals. Maintains expertise of the baseline processes pertaining to Quoting and Service Contract Management.Why It Might Be a FitA subject matter expert in technology partner processes. Excellent communication skills. Ability to prioritize and perform work in required time frames. Capability to multi-task and adapt to change.Requirements2-4 years of technology vendor relationship development experienceDemonstrated relatable business process experienceMust have a passion for learning and continued education regarding OEM service offerings and policies, overall WWT go-to-market strategy and the Information Technology industryAbility to prioritize and perform work in required time framesCapability to multi-task and adapt to changeAbility to communicate effectively and in a timely mannerProficient PC Skills (Microsoft Word, Excel)Ability to work independently and/or on a team with minimal supervisionA subject matter expert in technology partner processesExcellent communication skillsBenefitsHealth and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness programFinancial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition ReimbursementPaid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, BereavementAdditional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount ProgramOriginally posted on Himalayas