Why this grade
This listing scored 35/100, which is an F. It lost the most ground on freshness.
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Corroboration 10 / 10 Whether more than one source carries this listing.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Freshness 0 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
-15 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Job Description
The Facilities Service Coordinator supports Facilities Operations by dispatching service technicians/vendors through a CMMS technology platform to Aramark client locations requiring maintenance repairs or preventative service. Responds to inbound inquiries received by phone, email or through a CMMS, generates work orders, dispatches service technicians/vendors, and follows through to ensure the service is completed in a timely and satisfactory manner. This is generally a remote/telecommuting position.
The salary range for this position is $52K - $60K, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
- Use professional etiquette/communication style to handle incoming inquiries received by multiple communication channels (phone, email, CMMS work orders, etc.) regarding service maintenance and repair requests for core trade services (plumbing, electrical, HVAC, carpentry, appliances, pest control, etc.) as well as with interactions with Vendors, Clients/Customers, and Facilities team
- Dispatch service technicians/vendors in a timely manner using approved service providers and communicating pertinent information needed to provide assistance to clients
- Utilize available technology systems to thoroughly and accurately gather information, monitor, troubleshoot, and document the progression of work orders. Identify and escalate infrastructure challenges
- Follow up with service technicians/vendors to ensure completion of services, and with customers to ensure satisfaction following completed work order
- Assist clients and service technicians/vendors with general customer service inquiries; act as a liaison to resolve other issues as they arise; escalate issues as needed to Service Response Manager (SRM) and/or General Manager.
- Rotational after-hours on-call schedule requirements, to include some holidays and weekends.
- May be required to operate in a remote environment and satisfactorily accomplish day to day operations without consistent direction and guidance.
Qualifications
- Previous experience in a service dispatch or customer service role within a call center environment is preferred.
- Experience coordinating maintenance or service requests is required.
- Previous experience in maintenance is highly preferred. Manufacturing experience is a plus
- Strong ability to handle multiple tasks at once; prioritize activities based on urgency and importance; adhere to appropriate productivity standard; and take appropriate action with little supervision
- High attention to detail; able to enter data in an efficient and accurate manner
- Superior customer service skills; must be passionate about delivering quality service and making a difference in the client experience
- Effective oral and written communication skills; must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Possess strong computer skills with the ability to navigate through multiple applications including basic Microsoft Office navigation
- Must be dependable by demonstrating exceptional habits of attendance and schedule adherence, and available for a rotational after-hours on-call schedule, to include nights and weekends.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
Where this listing came from
- 10 Jul 2026 Himalayas first sighting
Seen on 1 board over 12 days.