This one is closed
Live roles like this one
- C 3h ago
-
B
5h ago
Clinical Research Associate (CRA) - Immunology
MSD United States $96k - $151k/yr
-
B
5h ago
Mainframe Systems Programmer - DB2 Physical
Ensono United States $65k - $123k/yr
-
C
5h ago
Snowflake Germany
See every "Customer Success Associate" role →
Get new “Customer Success Associate” roles by email
One email a day with what is new in "Customer Success Associate". Nothing new, no email.
We confirm the address first, and every mail carries an unsubscribe link. Alerts are ours, not a third party's.
Why this grade This listing scored 18/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Freshness 0 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
-15 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Customer Success Associate
Full-time · Remote (U.S. Eastern Time core hours)
Position Overview
A fast-scaling podcast studio that produces branded, B2B shows for corporate clients is hiring its first dedicated Customer Success Manager. The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.
Daily Focus
The manager welcomes every new client with a structured onboarding call, sets milestones for episode planning, recording, and distribution, and keeps stakeholders informed through concise status updates. Production timelines, guest calendars, and hand-off points live inside the CRM, and automations built in Zapier or Make fire off task reminders, asset requests, and approval nudges so nothing slips. Each week, the manager reviews download trends, listener feedback, and campaign metrics, then distills insights into recommendations that help marketing teams amplify reach. When obstacles arise—audio fixes, guest delays, or shifting priorities—the manager surfaces options, aligns expectations, and rallies internal editors, designers, and strategists to keep delivery on track.
What Sets the Ideal Candidate Apart
Three or more years managing post-sale relationships for a tech-enabled service, preferably in media, content marketing, or SaaS, provide a solid foundation. Hands-on fluency with workflow automation in Zapier or Make is essential, as many processes—guest intake forms, transcript delivery, social-clip generation—depend on reliable triggers and data handoffs. Comfort running meetings on Zoom, clarity in written updates, and a calm, solutions-first approach round out the profile. Experience with podcast hosting platforms, basic audio terminology, or B2B marketing metrics is a strong advantage.
Applicants who thrive on turning creative vision into repeatable process, enjoy automating away busywork, and value long-term client partnerships are encouraged to apply.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Originally posted on Himalayas
Apply for this role Opens jobs.ashbyhq.com — verified as the employer's own application page
Quick question · anonymous · one tap
Would you apply to this job?
Answer to see what other job seekers said.
Your turn · no account needed
Help the next applicant
You may know something about this listing that we cannot see from here. One tap. No account needed. Signed-in reports earn points once the evidence agrees with you.
I know what it pays
Sign in with Google to earn points for reports — 100 confirmed points buy a week of Early Access.
Where this listing came from
- 22 Jul 2026 Himalayas first sighting
Seen on 1 board over 0 days.