Entertainment Travel Consultant

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Entertainment Travel Consultant (Remote)

This is a full time permanent position with BCD Australia
If you are based in Sydney NSW, then this role is hybrid

We are very excited to be on the lookout for an experienced Entertainment Consultant to join our Media & Entertainment division in Australia. This is a fast-paced and excisting role and would suit someone who has a passion for entertainment travel, as our clients are major players in the Music, Advertising, TV and Film industries.

As an Entertainment Travel Consultant, you will

• Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
• Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
• Fully service all enquiries, requests, bookings and ticketing to BCD standards
• Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support talent movements with confidence and confidentiality
• Be able to manage location and large group movements and confidently manage multiple complex itineraries
• Willingly support team members within and across teams
• Understand and accurately apply travel supplier rules
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
• Perform other duties as assigned

About you

• Solid working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of travel industry system GDS Sabre
• Strong verbal and written communication skills in English
• Proven ability to handle multiple priorities simultaneously
• Willingness to flex from time to time on roster start and finish times
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills
• Must have full working rights in AU

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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