Healthcare SDR

This SDR role is core to Ember’s growth motion. You’ll be responsible for booking qualified meetings with CEOs, CFOs, and Revenue Cycle leaders at PE-backed provider groups through thoughtful outbound, fast inbound response, and disciplined follow-through.
This is a high-activity role with judgment. You’ll work closely with company leadership, help refine outbound playbooks, and be trusted to represent Ember with credibility to senior operators in complex healthcare organizations.
What You’ll Do
Pipeline Creation & MEDDIC Qualification

Drive outbound prospecting into PE-backed, multi-site provider groups (email, LinkedIn, phone)
Research accounts to understand ownership structure, scale, specialties, and PE sponsor context
Craft concise, executive-level messaging tailored to CEO, CFO, and Revenue Cycle priorities
Run first-pass MEDDIC qualification calls (10–15 minutes) focused on pain, buyer, and process
Book qualified meetings that convert to next-stage opportunities

Inbound & Events

Respond to inbound leads within SLA during business hours
Work conference booths and support event lead capture
Own post-event follow-up sequences with a 24-hour SLA
Tag lead source and outcomes cleanly in CRM

Operational Excellence

Maintain clean CRM hygiene: notes, stages, decision-makers, next steps
Partner closely with leadership on targeting, messaging, and sequencing strategy
Provide feedback from the field to improve ICP definition and outbound playbooks

Who You Are
You’re a sharp, execution-oriented SDR who can move fast without cutting corners. You’re comfortable selling into operationally complex organizations and know how to earn credibility with senior buyers. You’re comfortable qualifying with MEDDIC and know what good enough for SDR stage looks like versus over-discovery.
You likely:

Write clearly and confidently for an executive audience
Balance personalization with outbound volume
Are comfortable on the phone and can guide a focused qualification conversation
Pick up healthcare, billing, and operational concepts quickly
Obsess over details (titles, org structure, acronyms, follow-ups)
Take pride in clean pipelines and reliable handoffs

Experience with PE-backed healthcare groups, RCM, or multi-site provider organizations is a plus, but not required.
Must-Haves

Strong written communication with a polished, executive tone
High outbound activity paired with rigor and accuracy
Ability to run short, structured discovery and qualification calls
Fast research and synthesis skills (accounts, personas, “why now”)
Comfort working in CRM systems and structured sales workflows

Nice-to-Haves

Exposure to PE-backed healthcare environments
Experience selling into CEO, CFO, or Revenue Cycle leadership
Conference or trade-show follow-up experience

What Success Looks Like

Inbound response within 5 minutes during business hours
Consistent monthly quota for meetings held / SQLs accepted

Strong show rates and SQL-to-opportunity conversion
Disciplined activity levels across email, phone, and LinkedIn
Clean CRM data enabling accurate pipeline visibility

Compensation is tied to meetings held or SQLs accepted, not closed revenue.
Why This Role

Direct exposure to PE-backed healthcare operators and decision-makers
Close collaboration with company leadership
Real ownership of pipeline creation in a growing company
Clear opportunity to grow as Ember expands its PE footprint