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Why this grade This listing scored 33/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Freshness 4 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
-10 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Full-Time Midweight Customer Support & Success
Description
TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development, Quality Assurance (QA) and Data Analytics.
We are looking to hire a Customer Support Agent to help students from LATAM and Brazil throughout the learning process, answering their questions, relieving their doubts, and solving technical issues.
Please submit all resumes or CV's in English.
What you will do
- Help students by answering their questions in chat rooms and mail channels;
- Accompany the learning process, communicate with the student guidance team;
- Work with a large amount of information and structure it accordingly.
Requirements
- Advanced level of English (C1) , Spanish (C1) and Portuguese;
- To be customer oriented, enjoy helping people and be able to multitask;
- A general understanding of the IT industry and minimal experience with programming languages such as HTML, CSS, JavaScript, Python;
Nice to have:
- Work experience in a help desk, call center, and/or professions related to customer service.
What we can offer you
- Schedule 5/2 (Five days of collaboration followed by two days off) 8 hours shift, 1 hour lunch;
- Payment of 600 USD + 200 fo performance bonuses;
- 100% remote collaboration;
- Fixed schedule of 3 PM - 12 AM (Brazil time zone);
- Free access to TripleTen courses to study in the free time;
- Professional development in the international team;
- A comfortable digital office. We use modern digital tools — Slack, Notion, Zoom, Hubspot, HiBob — to make collaborating together seamless;
- Diverse and tight-knit team spread out across the US, Europe, LatAm, Brazil, and more!
Apply for this role Opens jobicy.com — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 09 Aug 2026 Jobicy first sighting
Seen on 1 board over 0 days.