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Customer Service Representative (Healthcare Account) - PH

Wing Assistant Philippines

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Posted 23 Aug 2026
Last seen 23 Aug 2026
Location Philippines
Lifecycle mature
Grade F
This listing scored 39/100, which is an F. It lost the most ground on pay transparency. See the breakdown

-10 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.

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This listing does not state a salary

$40k – $62k

That is the middle half of what comparable roles paid on this board over the last 90 days — 82 listings that did publish a figure, median $53k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.

What this role involves →

Customer Service Representative (Healthcare/Telehealth) Industry: Healthcare / Telehealth – Weight Loss Treatment Location & Time Zone: United States (operates on Pacific Time)

Client Overview

The client is a telehealth company specializing in GLP-1 weight loss treatments, including Semaglutide and tirzepatide, offered through a subscription model. The company operates nationwide across all U.S. states with fully remote patient onboarding, treatment management, and medication delivery. The business currently supports approximately 2,000 active patients and onboards around 30 new patients daily.

Role Objective

The client is seeking Virtual Assistants to support daily operations by managing patient intake reviews, appointment scheduling, provider coordination, medication submissions, and ongoing patient communication and follow-ups.Duties and Responsibilities include, but are not limited to:1. Perform accurate data entry, including completing intake forms and scheduling appointments2. Contact patients to obtain missing information or request additional documentation3. Upload patient information to the RX portal and coordinate medication submissions4. Share shipment tracking numbers with patients once medications are dispatched5. Handle patient communications, including FAQs, feedback, concerns, and general inquiries6. Ensure timely follow-ups and maintain clear, professional communication with patients and internal teams7. Ad hoc tasks

Qualifications:

Tools & Systems:

(Client is willing to train)

Technical Requirements:

Benefits:

Schedule: 8:00 AM - 5:00 PM PST Location: This is a remote job

Please note:


Salary: Starts at ₱28,00/month with HMO up to ₱30,000 a month

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Originally posted on Himalayas

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75/100 HR standards 89/100 Title ↔ description 85/100 Fit to the official role
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Where this listing came from

  1. 23 Aug 2026 Himalayas first sighting

Seen on 1 board over 0 days.