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Why this grade
This listing scored 24/100, which is an F. It lost the most ground on freshness.
- Description depth 14 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Freshness 0 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
-15 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Role overview
Remote Recruitment is hiring an IT Helpdesk Agent to support the staff of a UK-based employer as part of a fully remote team. You will be the first point of contact for technical issues, helping people get back to work quickly and calmly. This is a 100% remote role for South African talent, working UK business hours (09:00–17:00 UK time / 11:00–19:00 SAST).
Key responsibilities
- Respond to first-line IT support requests by chat, email and phone
- Troubleshoot common hardware, software and account issues
- Log tickets and track them through to resolution
- Guide users through fixes in clear, plain language
- Escalate complex problems to senior engineers
What you'll need
- Experience with IT support or helpdesk work
- Familiarity with Windows, Microsoft 365 and ticketing tools
- Patience and clear communication with non-technical users
- Good written and spoken English
- A quiet home workspace with reliable internet
What's on offer
A salary of R16,000–R20,000 per month, fully remote work, and a team that supports your development. Remote Recruitment helps skilled South Africans build long-term careers with UK employers from home.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 01 Jul 2026 Himalayas first sighting
Seen on 1 board over 0 days.