Description review
Client and Product Strategy Manager
TheHiveCareers · Barbados · back to the listing
HR standards
46/100
poor
Title ↔ description
62/100
needs work
Reads as
Product Manager
96% confident
What this role officially is
ICT product manager — ESCO, the EU occupation classification
ICT product managers analyse and define current and target status for ICT products, services or solutions. They estimate the cost effectiveness, points of risk, opportunities, strengths and weaknesses of products or services provided. ICT product managers create structured plans and establish time scales and milestones, ensuring optimisation of activities and resources.
Also known as: IT product manager, IT products manager, ICT product managers, ICT products manager, ICT products managers
How others title the same work
Large employers
- Staff Product Manager, Search Experiences Mozilla
- Missionforce - Senior Product Manager, Agentforce Public Sector Salesforce
- Product Lead, Connect Stripe
- Product Manager - Compliance, Bridge Stripe
- Product Manager, Ecosystem Risk Stripe
Startups
- Technical Product Manager Careforce
- Product Manager Agave
- Product Manager AlgoTest
- Product Manager Aqua
- Product Manager Artisan
What the listing never says
- 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Job Title: Client and Product Strategy Manager
Location: Caribbean Region/Remote
Job Summary:
The Manager, Client & Product Strategy Implementation designs, configures, and develops user and client solutions in various platforms, to deliver improvements and evaluates, implements, and sustains secondary system integrations. The incumbent supports and manages assigned Corporate & Investment Banking (CIB), International Corporate Banking initiated changes and is a primary point of contract for the assigned enterprise level projects and strategic developments.
The incumbent collaborates with and supports the Senior Manager, Change Management & Operations in collating, visualizing, analyzing and using data to perform trend analysis and uncover key insights and gain buy-in on recommendations for process improvements and product development. The Manager maintains and drives the adoption of methodology for the corporate platforms and provides tools, training and support, aligned to the corporate strategy.
Experience / Knowledge:
• 5 years experience in the financial services industry
• Excellent knowledge of various platforms (including salesforce) and product capabilities, with proven experience identifying and resolving performance problems and data quality issues in Salesforce
• Experience in projects and change initiates in relation to enhancing of processes and procedures
• High level understand of how various products within the Salesforce ecosystem should be utilized
• At least 3 years proven experience solving problems using quantitative approaches.
• At least 3 years experience with large datasets
• Experience with advanced data visualization best practice and techniques
• Understanding of business requirements and transforming them into actionable solutions.
• Working knowledge of sales engagement platforms and document management platforms
• Proven experience with preparing presentations for consumption by senior leadership audiences, resulting in understanding and buy-in for recommendations made based on data
Required Qualifications
• BSc. / MSc / MBA in finance, economics, accounting, mathematics, data science or computer science
• Familiarity with Tableau, Alteryx and other tools used for analytics
• Salesforce certification would be an asset.
Main Accountabilities:
• Manages & maintains design, and implementation of assigned new initiatives to ensure that the projects are implemented within timeframes and budget and realization of business benefits, providing seamless delivery of change initiatives.
• Designs & builds datasets to extract, transform, combine and structure data from the Data Analytics team using various tools and channels, and developing product frameworks while collaborating with key stakeholders, to provide end users with management information to garner business insights, drive strategic action plans, develop product strategy, identify and address gaps, deliver solutions to improve processes and meet business requirements.
• Manages & maintains Salesforce and applications by troubleshooting inquiries and conducting root cause analysis, logging & tracking issues and assisting in triaging solutions to improve internal user experience and external client experience, driving market penetration in line with strategy and product development within the main Salesforce platform and bespoke applications to optimize license allocation and facilitate cost efficiencies.
• Evaluates performance goals, product effectiveness and implements methodologies to achieve those objectives, using Salesforce and other workflow tools that supports the segments continuous improvement strategy and create a reliable product roadmap and boost market share, augmenting user support and user experiences.
• Collaborates with cross functional teams on the integration of Salesforce solutions, establishing technical standards, best practices, and technical quality assurance, and identifying enhancements to build efficiencies within the system to ensure uptick and adoption of Corporate Banking processes.
• Designs & delivers training and learning material ensuring that it is readily accessible to business users, acting as Salesforce champion, maintaining current knowledge of products and best practices in Corporate Banking and business process reengineering, to identify skills gaps and user deficiencies so as to promote understanding of end-to-end workflows, behavioral change, and correct / optimal system use, reduce issues and escalation and maintain a competitive advantage
Originally posted on Himalayas
Location: Caribbean Region/Remote
Job Summary:
The Manager, Client & Product Strategy Implementation designs, configures, and develops user and client solutions in various platforms, to deliver improvements and evaluates, implements, and sustains secondary system integrations. The incumbent supports and manages assigned Corporate & Investment Banking (CIB), International Corporate Banking initiated changes and is a primary point of contract for the assigned enterprise level projects and strategic developments.
The incumbent collaborates with and supports the Senior Manager, Change Management & Operations in collating, visualizing, analyzing and using data to perform trend analysis and uncover key insights and gain buy-in on recommendations for process improvements and product development. The Manager maintains and drives the adoption of methodology for the corporate platforms and provides tools, training and support, aligned to the corporate strategy.
Experience / Knowledge:
• 5 years experience in the financial services industry
• Excellent knowledge of various platforms (including salesforce) and product capabilities, with proven experience identifying and resolving performance problems and data quality issues in Salesforce
• Experience in projects and change initiates in relation to enhancing of processes and procedures
• High level understand of how various products within the Salesforce ecosystem should be utilized
• At least 3 years proven experience solving problems using quantitative approaches.
• At least 3 years experience with large datasets
• Experience with advanced data visualization best practice and techniques
• Understanding of business requirements and transforming them into actionable solutions.
• Working knowledge of sales engagement platforms and document management platforms
• Proven experience with preparing presentations for consumption by senior leadership audiences, resulting in understanding and buy-in for recommendations made based on data
Required Qualifications
• BSc. / MSc / MBA in finance, economics, accounting, mathematics, data science or computer science
• Familiarity with Tableau, Alteryx and other tools used for analytics
• Salesforce certification would be an asset.
Main Accountabilities:
• Manages & maintains design, and implementation of assigned new initiatives to ensure that the projects are implemented within timeframes and budget and realization of business benefits, providing seamless delivery of change initiatives.
• Designs & builds datasets to extract, transform, combine and structure data from the Data Analytics team using various tools and channels, and developing product frameworks while collaborating with key stakeholders, to provide end users with management information to garner business insights, drive strategic action plans, develop product strategy, identify and address gaps, deliver solutions to improve processes and meet business requirements.
• Manages & maintains Salesforce and applications by troubleshooting inquiries and conducting root cause analysis, logging & tracking issues and assisting in triaging solutions to improve internal user experience and external client experience, driving market penetration in line with strategy and product development within the main Salesforce platform and bespoke applications to optimize license allocation and facilitate cost efficiencies.
• Evaluates performance goals, product effectiveness and implements methodologies to achieve those objectives, using Salesforce and other workflow tools that supports the segments continuous improvement strategy and create a reliable product roadmap and boost market share, augmenting user support and user experiences.
• Collaborates with cross functional teams on the integration of Salesforce solutions, establishing technical standards, best practices, and technical quality assurance, and identifying enhancements to build efficiencies within the system to ensure uptick and adoption of Corporate Banking processes.
• Designs & delivers training and learning material ensuring that it is readily accessible to business users, acting as Salesforce champion, maintaining current knowledge of products and best practices in Corporate Banking and business process reengineering, to identify skills gaps and user deficiencies so as to promote understanding of end-to-end workflows, behavioral change, and correct / optimal system use, reduce issues and escalation and maintain a competitive advantage
Originally posted on Himalayas