Description review
Senior Technical Account Manager, Microsegmentation
Akamai Technologies · Mexico · back to the listing
HR standards
55/100
needs work
Title ↔ description
79/100
solid
Reads as
Customer Success Manager
99% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
- Customer Success - Team Manager Canonical
- Enterprise Customer Success Manager (Japanese speaker) Canonical
- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Are you excited by the prospect of working with innovative cloud and security solutions?
Would you like the opportunity to work in a high-impact role responsible for customer growth?
Join our Akamai Zero Trust Team!
The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging.
Partner with the best
Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions!
As a Technical Account Manager, you will be responsible for:
• Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
• Designing a journey with customer and provide assistance to help them on achieving planned milestones.
• Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
• Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
• Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
• Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.
Do what you love
To be successful in this role you will:
• 5+ years of experience and a Bachelor's in Computer Science or electrical engineering
• Possess technical background and practical experience in cybersecurity
• Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions
• Deliver expert advice on infrastructure design and optimization in on-premises and cloud services while developing strategies leveraging Akamai's Products
• Demonstrate exceptional ability to analyze and resolve problems effectively.
• Have advanced proficiency in English, with full fluency in both written and spoken communication
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Originally posted on Himalayas
Would you like the opportunity to work in a high-impact role responsible for customer growth?
Join our Akamai Zero Trust Team!
The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging.
Partner with the best
Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions!
As a Technical Account Manager, you will be responsible for:
• Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
• Designing a journey with customer and provide assistance to help them on achieving planned milestones.
• Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
• Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
• Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
• Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.
Do what you love
To be successful in this role you will:
• 5+ years of experience and a Bachelor's in Computer Science or electrical engineering
• Possess technical background and practical experience in cybersecurity
• Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions
• Deliver expert advice on infrastructure design and optimization in on-premises and cloud services while developing strategies leveraging Akamai's Products
• Demonstrate exceptional ability to analyze and resolve problems effectively.
• Have advanced proficiency in English, with full fluency in both written and spoken communication
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Originally posted on Himalayas