Description review

Intern - Support Engineering

Dashlabs.ai · Philippines · back to the listing

HR standards

58/100

needs work

Title ↔ description

48/100

poor

Reads as

Customer Support

98% confident

What this role officially is

customer service representative — ESCO, the EU occupation classification

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker

How others title the same work

Large employers

  • Analista de Customer Service, Delivery Station Customer Support Amazon.com
  • Bilingual Technical Customer Support, Ring, Ring Amazon.com
  • Happiness Engineer – Customer Support & Success Automattic
  • Support Engineer, WordPress VIP Automattic
  • Cloud Support Engineer Canonical

Startups

  • Customer Success Associate Aqua
  • Customer Service Manager Cityfurnish
  • Client Support Specialist (Healthcare Facilities - B2B) Clipboard
  • Customer Support Engineer (Product / Technical Support) Cogram

What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

This role offers a unique blend of basic front-end development skills and technical support responsibilities.

As an integral member of our technical support team, you will mainly:

• Mainly write HTML and CSS, tailor-fit for medical documents

• Provide real-time platform support on shifting schedule

• Required OJT preferred

• HTML and CSS skills

• Sharp eye to details

• Personable and has excellent soft skills

• Quick thinker and problem solver

• Solid integrity and data management skills

This is an unpaidposition. Remote-first job. :)

Dashlabs.ai offers outstanding career opportunities, empowerment in the workplace, and a diverse, friendly team underpinned by competitive compensation packages. Salary and level will be commensurate to the candidate's experience, qualifications, and applicable skillsets.

Dashlabs.ai offers a single, end-to-end platform for automating and optimizing healthcare and medical diagnostic lab operations including integration with any lab machine.

At Dashlabs.ai, we believe that access to quality diagnostics, and thus, access to quality healthcare, is a human right. ‍ By giving labs an easy-to-use, quick-to-deploy integrated system with no heavy upfront costs, we're making the world a better, healthier place—one lab at a time.

Originally posted on Himalayas

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 4 points (from 62 before penalties). Reviewed 21 Sep 2026.