Description review
PostHog | Full-Time | Technical CSMs, Technical Content
PostHog · Technical CSMs, Technical Content · back to the listing
HR standards
26/100
poor
Title ↔ description
57/100
needs work
Reads as
Customer Success Manager
94% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
- Customer Success - Team Manager Canonical
- Enterprise Customer Success Manager (Japanese speaker) Canonical
- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Writers, AI Research Engineer| REMOTE (all remote) | Hiring GMT-8 to GMT+2 | PostHog makes your product self-driving.
* we have a public handbook (posthog.com/handbook) if you want to learn how we work, pay and more in complete detail.
* we are growing through more autonomy and transparency not through process.
* we have a ton of scale and a bunch of super interesting technical problems to solve
* we're building 20 more products over the next couple of years, so you could end up building one of those
* public compensation calculator! see immediately what you'd get paid
* we're hiring: ai research engineer, technical customer success managers (americas & emea), technical account executives, technical content writers, bdr team lead, SREs (americas), clickhouse engineer, and more.
https://posthog.com/careers
* we have a public handbook (posthog.com/handbook) if you want to learn how we work, pay and more in complete detail.
* we are growing through more autonomy and transparency not through process.
* we have a ton of scale and a bunch of super interesting technical problems to solve
* we're building 20 more products over the next couple of years, so you could end up building one of those
* public compensation calculator! see immediately what you'd get paid
* we're hiring: ai research engineer, technical customer success managers (americas & emea), technical account executives, technical content writers, bdr team lead, SREs (americas), clickhouse engineer, and more.
https://posthog.com/careers