Description review
Remote Client Itinerary Consultant
Triptastic Adventures · United States · back to the listing
HR standards
64/100
needs work
Title ↔ description
59/100
needs work
Reads as
Customer Support
82% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Role Overview
We are currently increasing our remote team and looking for client-centered individuals who enjoy supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This opportunity is ideal for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.
Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training
What We Offer
100% remote setting
Flexible scheduling options
Ongoing training and professional development
Supportive team environment
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer strongly recommended)
Strong customer assistance skills
Originally posted on Himalayas
We are currently increasing our remote team and looking for client-centered individuals who enjoy supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This opportunity is ideal for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.
Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training
What We Offer
100% remote setting
Flexible scheduling options
Ongoing training and professional development
Supportive team environment
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer strongly recommended)
Strong customer assistance skills
Originally posted on Himalayas