Description review
Head of Sales and Customer Success
Secret · Anywhere in the World · back to the listing
HR standards
57/100
needs work
Title ↔ description
85/100
strong
Reads as
Sales Representative
96% confident
What this role officially is
commercial sales representative — ESCO, the EU occupation classification
Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.
Also known as: field sales representative, technical and commercial sales executive, field sales executive, sales and marketing consultant, business development representative, technical and commercial sales representative
How others title the same work
Large employers
- EHR Principal Sales Executive, HCLS US Providers Amazon.com
- Channel Partner Sales Executive Canonical
- Embedded Devices Software Solution Sales Account Manager Canonical
- Embedded Devices Software Solution Sales Manager (APAC) Canonical
- Embedded Devices Software Solution Sales Manager (Americas) Canonical
Startups
- Account Executive (Full Cycle) AviaryAI
- Founding GTM / AEs Balance
- Business Development / Sales Intern Blaze
- Sales Intern Blaze
- Account Executive Blee
What the listing never says
- 27 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Headquarters: France
URL: http://www.joinsecret.com
The mission
Build and lead Secret's B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.
What you'll own
Go-to-market - Pck the B2B segments with the highest revenue potential and drive execution.
Sales - Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.
Activation & retention - Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.
Team. Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR.
Success looks like
• B2B revenue growth, including affiliation revenue
• Low churn on B2B partners
• High partner activation rate
Who we're looking for
• Player-coach - You want to sell personally now and build a team as you go
• Hustler with structure - You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.
• B2B closer - Strong discovery, value selling, negotiation and multi-stakeholder deals.
• Partnership mindset - You know that signing isn't enough, activation and downstream usage create more value.
• Data-driven mindset - CRM hygiene, pipeline reviews, experiments and honest forecasts.
• Leader - You can recruit, coach and set standards when the business is ready to scale.
• Fluent English - You sell internationally, in writing and on calls.
• Remote-native. Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects.
Bonus points: experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background.
This is probably not for you if
• You manage sellers but no longer enjoy selling
• You've only ever prospected, never closed
• You need a strong brand, and lots of support functions to perform
• You bring frameworks but little evidence of execution
• You chase logos and lose interest after signature
• You can't quantify your personal contribution
• You need a fully defined product, ICP and playbook before you act
Why Secret
• Profitable and bootstrapped - Real growth, no investor clock.
• Work where you want - We're full remote, and have been from the start.
• Genuinely international - The team is spread across Brazil and France.
• Rare scope - You're not inheriting a machine, you're building the B2B business unit and leading it.
Hiring process
• Call with founder
• Call with CMO
• Practical case study (half-day)
• Reference checks
• Offer
Interested? Tell us why you’re a great fit.
To apply: https://weworkremotely.com/remote-jobs/secret-head-of-sales-and-customer-success
URL: http://www.joinsecret.com
The mission
Build and lead Secret's B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.
What you'll own
Go-to-market - Pck the B2B segments with the highest revenue potential and drive execution.
Sales - Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.
Activation & retention - Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.
Team. Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR.
Success looks like
• B2B revenue growth, including affiliation revenue
• Low churn on B2B partners
• High partner activation rate
Who we're looking for
• Player-coach - You want to sell personally now and build a team as you go
• Hustler with structure - You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.
• B2B closer - Strong discovery, value selling, negotiation and multi-stakeholder deals.
• Partnership mindset - You know that signing isn't enough, activation and downstream usage create more value.
• Data-driven mindset - CRM hygiene, pipeline reviews, experiments and honest forecasts.
• Leader - You can recruit, coach and set standards when the business is ready to scale.
• Fluent English - You sell internationally, in writing and on calls.
• Remote-native. Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects.
Bonus points: experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background.
This is probably not for you if
• You manage sellers but no longer enjoy selling
• You've only ever prospected, never closed
• You need a strong brand, and lots of support functions to perform
• You bring frameworks but little evidence of execution
• You chase logos and lose interest after signature
• You can't quantify your personal contribution
• You need a fully defined product, ICP and playbook before you act
Why Secret
• Profitable and bootstrapped - Real growth, no investor clock.
• Work where you want - We're full remote, and have been from the start.
• Genuinely international - The team is spread across Brazil and France.
• Rare scope - You're not inheriting a machine, you're building the B2B business unit and leading it.
Hiring process
• Call with founder
• Call with CMO
• Practical case study (half-day)
• Reference checks
• Offer
Interested? Tell us why you’re a great fit.
To apply: https://weworkremotely.com/remote-jobs/secret-head-of-sales-and-customer-success