Description review
Insurance Verification and Authorization Specialist - Virtual Assistant
Virtual Rockstar · United States · back to the listing
HR standards
61/100
needs work
Title ↔ description
82/100
solid
Reads as
Virtual Assistant
98% confident
What the listing never says
- 32 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
This is a remote position.
Rockstar1 is seeking a highly accurate and proactive Insurance Verification & Authorization Specialist to support a growing physical therapy practice operating across multiple U.S. states. This is a full-time remote role, ideal for a detail-oriented virtual assistant with experience in healthcare admin, insurance workflows, and EMR systems.
About the Practice
This physical therapy group is focused on delivering exceptional, outcomes-driven care across a multistate network of clinics. Their internal culture values efficiency, clarity, teamwork, and excellent patient service — and they are looking for a virtual team member who shares those values and can help maintain the high standard of support they promise both patients and providers.
Schedule & Requirements
• Full-time, remote
• Work hours: U.S. Mountain Standard Time (MST)
• Must have a reliable high-speed internet connection
• Must use dual monitors for optimal workflow and speed
• Must be comfortable working in a fast-paced, high-volume environment
Why Join This Team?
• Be part of a mission-driven organization helping patients across multiple states
• Join a team that values process, professionalism, and proactive problem-solving
• Long-term remote opportunity with daily collaboration and clear expectations
• Use your insurance expertise to ensure patients receive timely, approved care
• Work with a respectful, communicative, and high-functioning team
Responsibilities
• Verify patient insurance eligibility and benefits across a variety of payers and plans
• Obtain prior authorizations and referrals as required by insurance
• Accurately update patient insurance records within the EMR (WebPT)
• Communicate effectively with patients and internal teams to clarify insurance requirements
• Proactively follow up on pending verifications or authorization requests
• Flag and report issues that may affect patient scheduling or treatment approval
• Support insurance documentation and maintain organized digital records
• Collaborate via Microsoft Teams with onsite and remote administrative staff
Tools You'll Use
• EMR: Prompt
• Communication & Collaboration: Microsoft Teams
• Excel, shared drives, and patient management portals as needed
Requirements
• Experience with insurance verification and prior authorization (physical therapy or outpatient healthcare preferred)
• Familiarity with U.S. healthcare insurance terminology and workflow
• Proficient in navigating payer websites, portals, and verification tools
• Excellent attention to detail and record-keeping
• Strong verbal and written English communication skills
• Comfortable working independently with accuracy and accountability
• Able to consistently work full-time MST hours
Benefits
• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families Acrros the Globe.
Originally posted on Himalayas
Rockstar1 is seeking a highly accurate and proactive Insurance Verification & Authorization Specialist to support a growing physical therapy practice operating across multiple U.S. states. This is a full-time remote role, ideal for a detail-oriented virtual assistant with experience in healthcare admin, insurance workflows, and EMR systems.
About the Practice
This physical therapy group is focused on delivering exceptional, outcomes-driven care across a multistate network of clinics. Their internal culture values efficiency, clarity, teamwork, and excellent patient service — and they are looking for a virtual team member who shares those values and can help maintain the high standard of support they promise both patients and providers.
Schedule & Requirements
• Full-time, remote
• Work hours: U.S. Mountain Standard Time (MST)
• Must have a reliable high-speed internet connection
• Must use dual monitors for optimal workflow and speed
• Must be comfortable working in a fast-paced, high-volume environment
Why Join This Team?
• Be part of a mission-driven organization helping patients across multiple states
• Join a team that values process, professionalism, and proactive problem-solving
• Long-term remote opportunity with daily collaboration and clear expectations
• Use your insurance expertise to ensure patients receive timely, approved care
• Work with a respectful, communicative, and high-functioning team
Responsibilities
• Verify patient insurance eligibility and benefits across a variety of payers and plans
• Obtain prior authorizations and referrals as required by insurance
• Accurately update patient insurance records within the EMR (WebPT)
• Communicate effectively with patients and internal teams to clarify insurance requirements
• Proactively follow up on pending verifications or authorization requests
• Flag and report issues that may affect patient scheduling or treatment approval
• Support insurance documentation and maintain organized digital records
• Collaborate via Microsoft Teams with onsite and remote administrative staff
Tools You'll Use
• EMR: Prompt
• Communication & Collaboration: Microsoft Teams
• Excel, shared drives, and patient management portals as needed
Requirements
• Experience with insurance verification and prior authorization (physical therapy or outpatient healthcare preferred)
• Familiarity with U.S. healthcare insurance terminology and workflow
• Proficient in navigating payer websites, portals, and verification tools
• Excellent attention to detail and record-keeping
• Strong verbal and written English communication skills
• Comfortable working independently with accuracy and accountability
• Able to consistently work full-time MST hours
Benefits
• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families Acrros the Globe.
Originally posted on Himalayas