Description review

Engineering Manager, Payments

Fleetio · Canada, Mexico, USA · back to the listing

HR standards

61/100

needs work

Title ↔ description

95/100

strong

Reads as

Engineering Manager

100% confident

What this role officially is

software manager — ESCO, the EU occupation classification

Software managers oversee the acquisition and development of software systems in order to provide support to all organisational units. They also monitor the results and quality of the different software solutions and projects implemented in the organisation.

Also known as: applications manager, software managers, ICT applications manager, software applications manager, soft manager

How others title the same work

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Startups

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What the listing never says

  • 42 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!

More about our team and company:

• Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg

• Our careers page: https://www.fleetio.com/careers

Description

Fleetio is looking for an Engineering Manager to lead our Payments engineering team. In this role, you’ll guide a team responsible for building and maintaining complex, high-stakes payment systems that support Fleetio’s customers and business operations.

You’ll partner closely with Product, Engineering, and cross-functional stakeholders to deliver reliable, well-tested, and maintainable solutions in a domain where accuracy, systems thinking, and attention to detail are critical. You’ll also coach and develop engineers, support technical decision-making, and help the team balance delivery speed with engineering quality.

If you are an engineering leader with strong technical expertise, excellent leadership skills, and experience leading teams in payments, billing, subscription platforms, fintech, or similarly high-accountability domains, we would love to connect with you.

More About Our Engineering Team

• Watch our culture videos: https://fleet.io/culture

• Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering

• Fleetio Go overview video: https://www.fleetio.com/go

• More about the Fleetio platform: https://www.fleetio.com/features

• API docs: developer.fleetio.com

• Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register

This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico.

Who you are

The ideal candidate for this role possesses a blend of technical expertise, leadership skills, business acumen, and strong systems thinking. You have experience leading SaaS web application engineering teams and are comfortable operating in complex, financially oriented systems where quality, reliability, and maintainability matter.

You have meaningful experience with payments, billing, subscription platforms, fintech, or similar high-stakes product areas. Experience with tools or platforms such as Stripe, Recurly, Chargify, or similar payment processing or billing systems is strongly desired. Ruby on Rails experience is strongly preferred, and React or comparable web application framework experience is helpful.

Your leadership experience includes successfully managing and inspiring engineering teams, developing talent, driving roadmap outcomes, and fostering a collaborative, accountable engineering culture. You communicate clearly, reason well through tradeoffs, and help teams deliver high-quality outcomes without losing sight of customer and business impact.

Your impact

• Lead the Payments engineering team in delivering reliable, high-quality web application experiences.

• Partner with Product and Engineering leadership to prioritize roadmap work tied to payments, billing, and related customer/business outcomes.

• Guide the team through complex technical tradeoffs involving reliability, maintainability, risk, and delivery speed.

• Develop and mentor engineers through regular 1:1s, feedback, coaching, and performance conversations.

• Work with senior technical leaders to ensure the team produces well-tested, maintainable, and performant code.

• Help the team navigate existing system complexity and identify opportunities to improve reliability and scalability.

• Communicate progress, risks, tradeoffs, and decisions clearly to relevant stakeholders.

• Recruit and hire strong engineering talent as the team scales.

• Foster a positive, accountable, and high-quality engineering culture.

Your experience

• 2–3+ years of experience leading engineering teams as an Engineering Manager or technical people leader.

• Experience managing web application engineering teams in a SaaS environment.

• Experience working in payments, billing, financial systems, fintech, subscription platforms, or similarly complex/high-stakes domains.

• Experience with payment processing or billing platforms such as Stripe, Recurly, Chargify, or similar.

• Experience with Ruby on Rails strongly preferred; React or comparable web application frameworks also helpful.

• Track record of leading teams through delivery of roadmap initiatives and measurable outcomes.

• Strong judgment around technical quality, risk, system complexity, and customer/business impact.

• Strong passion and track record for attracting, developing, and retaining engineering talent.

• Excellent written and verbal communication skills.

Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family)

• Vision insurance

• Incentive stock options

• 401(k) match of 4%

• PTO - 4 weeks (increases at year two!)

• 12 company holidays + 2 floating holidays

• Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)

• FSA & HSA options

• Short and long term disability (short term 100% paid)

• Community service funds

• Professional development funds

• Wellbeing fund - $150 quarterly

• Business expense stipend - $125 quarterly

• Mac laptop + new hire equipment stipend

• Fully stocked kitchen with tons of drinks & snacks (BHM only)

• Remote working friendly since 2012 #LI-Remote

Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.

If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 8 points (from 69 before penalties). Reviewed 21 Sep 2026.