Description review
GoHighLevel Specialist (GHL) - (JOB ID: GHLSSS2025)
My Hero VA · Brazil · back to the listing
HR standards
51/100
needs work
Title ↔ description
60/100
needs work
Reads as
Customer Support
95% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
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Startups
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What the listing never says
- 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
This position is open to all candidates in LATAM
Full Time 40 hr/week role | $1200 to $1500 per month | PST Hours
Role
Our client is looking for a GoHighLevel Specialist to support sub account owners, answer questions, guide customers on calls, and keep users satisfied. You must be an expert in GHL, comfortable on camera, and able to communicate clearly with students.
Goals and KPIs
• Communicate effectively with sub account owners
• Reduce complaints and maintain low churn
• Deliver timely support and clear answers
Top Hard Skills
• GoHighLevel expertise (Automations, Marketing Campaigns, Integrations etc.)
• Certifications in Go High Level are a plus.
• Skool familiarity is preferred
Top Soft Skills
• Must be a proactive problem solver (Required)
• Strong communication and comfortable speaking on camera
• Timely responses
• Professional client interaction
Top Tasks
• Host support calls for students
• Assist users with their GoHighLevel sub accounts
• Troubleshoot issues and guide customers
• Help maintain a smooth student experience
Communication
• Respond within 5 to 10 minutes in Slack during working hours
Schedule
• Monday to Friday
• 9am to 5pm PST
Payment
• Wise
• Biweekly
Salary: $1,200 – $1,500 / monthOriginally posted on Himalayas
Full Time 40 hr/week role | $1200 to $1500 per month | PST Hours
Role
Our client is looking for a GoHighLevel Specialist to support sub account owners, answer questions, guide customers on calls, and keep users satisfied. You must be an expert in GHL, comfortable on camera, and able to communicate clearly with students.
Goals and KPIs
• Communicate effectively with sub account owners
• Reduce complaints and maintain low churn
• Deliver timely support and clear answers
Top Hard Skills
• GoHighLevel expertise (Automations, Marketing Campaigns, Integrations etc.)
• Certifications in Go High Level are a plus.
• Skool familiarity is preferred
Top Soft Skills
• Must be a proactive problem solver (Required)
• Strong communication and comfortable speaking on camera
• Timely responses
• Professional client interaction
Top Tasks
• Host support calls for students
• Assist users with their GoHighLevel sub accounts
• Troubleshoot issues and guide customers
• Help maintain a smooth student experience
Communication
• Respond within 5 to 10 minutes in Slack during working hours
Schedule
• Monday to Friday
• 9am to 5pm PST
Payment
• Wise
• Biweekly
Salary: $1,200 – $1,500 / monthOriginally posted on Himalayas