Description review
Murex MX.3 Production Support Analyst — Front Office (Equity Derivatives)
Delan Associates · United States · back to the listing
HR standards
49/100
poor
Title ↔ description
70/100
solid
Reads as
Unclear
no confident match
What this role officially is
ICT system administrator — ESCO, the EU occupation classification
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin
How others title the same work
Large employers
- Senior Site Reliability / Gitops Engineer Canonical
- Senior Site Reliability / Gitops Engineer Canonical Ltd.
- Senior Site Reliability Engineer Canonical Ltd.
- Site Reliability / Gitops Engineer Canonical Ltd.
- Site Reliability Engineer Canonical Ltd.
Startups
- Senior Software Engineer, Product Infrastructure Atlas
- Site Reliability Engineer Beam
What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
The Role
Responsibilities:
Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces
Own incident triage, impact assessment, root cause analysis, and follow-up remediation
Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively
Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays
Manage and track vendor cases, including evidence gathering, reproduction steps, and validation of fixes
Support production releases, emergency changes, and maintenance activities with pre- and post-deployment checks
Maintain SOPs, runbooks, and knowledge articles to improve operational efficiency and reduce repeat incidents
Contribute to monitoring, automation, and continuous improvement initiatives to strengthen platform stability.
Requirements:
Strong hands-on experience supporting Murex MX.3 in a production environment
Knowledge of Murex modules including eTradepad, Pricing, Simulation, Livebook, and Workflow
Experience with market data components such as MDCS, RTBS, MDRS, and MDIT
Strong Murex log analysis, performance troubleshooting, and Unix/Linux-based support skills
Scripting experience in Python and/or Unix shell
Good understanding of Murex orchestration, services, process flows, and EOD job troubleshooting
SQL knowledge across Sybase, SQL Server, or Oracle
Understanding of Equity Derivatives products and Greeks
Strong communication, analytical, and stakeholder management skills
Overall 10+ years1 of IT experience.
5+ years of Front Office Trading Technology support experience
3+ years of Murex MX.3 support experience preferred
Ability to work effectively in a high-pressure production support environment
Automation mindset and continuous improvement focus.
Originally posted on Himalayas
Responsibilities:
Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces
Own incident triage, impact assessment, root cause analysis, and follow-up remediation
Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively
Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays
Manage and track vendor cases, including evidence gathering, reproduction steps, and validation of fixes
Support production releases, emergency changes, and maintenance activities with pre- and post-deployment checks
Maintain SOPs, runbooks, and knowledge articles to improve operational efficiency and reduce repeat incidents
Contribute to monitoring, automation, and continuous improvement initiatives to strengthen platform stability.
Requirements:
Strong hands-on experience supporting Murex MX.3 in a production environment
Knowledge of Murex modules including eTradepad, Pricing, Simulation, Livebook, and Workflow
Experience with market data components such as MDCS, RTBS, MDRS, and MDIT
Strong Murex log analysis, performance troubleshooting, and Unix/Linux-based support skills
Scripting experience in Python and/or Unix shell
Good understanding of Murex orchestration, services, process flows, and EOD job troubleshooting
SQL knowledge across Sybase, SQL Server, or Oracle
Understanding of Equity Derivatives products and Greeks
Strong communication, analytical, and stakeholder management skills
Overall 10+ years1 of IT experience.
5+ years of Front Office Trading Technology support experience
3+ years of Murex MX.3 support experience preferred
Ability to work effectively in a high-pressure production support environment
Automation mindset and continuous improvement focus.
Originally posted on Himalayas