Description review
Provisioning Associate
Sagility · United States · back to the listing
HR standards
60/100
needs work
Title ↔ description
53/100
needs work
Reads as
Unclear
no confident match
What this role officially is
ICT system administrator — ESCO, the EU occupation classification
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin
How others title the same work
Large employers
- Senior Impartner Admin, PRM Twilio
Startups
- IVPN | Infrastructure Engineer / Sysadmin | Remote (UTC-1 to UTC+3 only) | Full-time IVPN
- IVPN | Infrastructure Engineer / Sysadmin | Remote (UTC-1 to UTC+3 only) | Full-time | IVPN
What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Provisioning AssociateJob Description:
The User Provisioning Assistant will be working directly with Operations, Clients, Training, Project Management, Reporting, IT, and Recruiting to process new hire ID’s and offboarding for Client systems. They will submit, track, and escalate issues with all agent-client credentials, and ensure accurate rosters are available. In addition to this, they will manage attrition tracking within Workday and QuickBase. Daily, weekly, and Monthly reporting will be required. Must have working knowledge of Excel, highly organized, and excellent communication skills. They must pass an excel test.
Responsibilities:
• Cleanup of PHI information
• Contact Center process and support knowledge
• High degree of customer service skills
• High degree of communication and project management skills
• Sense of urgency and ability to influence and negotiate
• Ability to quickly analyze issues and determine a root cause
• Ability to handle multiple issues and prioritize appropriately
• Work with IT Service
Experience Requirements:
• Intermediate to Advanced understanding of Microsoft Windows, Microsoft Office (high Excel utilization), user settings/preferences, and other common productivity tools
• Excellent communication skills
• Highly organized and sense of urgency
• Ability to multitask
Preferred Experience:
• Workday, QuickBase, and/or Database experience preferred but not required
• Preferred background in contact center operations. BPO experience is a plus
• Project Management skills are a plus
Location:
Work@Home USAUnited States of AmericaOriginally posted on Himalayas
Job title:
Provisioning AssociateJob Description:
The User Provisioning Assistant will be working directly with Operations, Clients, Training, Project Management, Reporting, IT, and Recruiting to process new hire ID’s and offboarding for Client systems. They will submit, track, and escalate issues with all agent-client credentials, and ensure accurate rosters are available. In addition to this, they will manage attrition tracking within Workday and QuickBase. Daily, weekly, and Monthly reporting will be required. Must have working knowledge of Excel, highly organized, and excellent communication skills. They must pass an excel test.
Responsibilities:
• Cleanup of PHI information
• Contact Center process and support knowledge
• High degree of customer service skills
• High degree of communication and project management skills
• Sense of urgency and ability to influence and negotiate
• Ability to quickly analyze issues and determine a root cause
• Ability to handle multiple issues and prioritize appropriately
• Work with IT Service
Experience Requirements:
• Intermediate to Advanced understanding of Microsoft Windows, Microsoft Office (high Excel utilization), user settings/preferences, and other common productivity tools
• Excellent communication skills
• Highly organized and sense of urgency
• Ability to multitask
Preferred Experience:
• Workday, QuickBase, and/or Database experience preferred but not required
• Preferred background in contact center operations. BPO experience is a plus
• Project Management skills are a plus
Location:
Work@Home USAUnited States of AmericaOriginally posted on Himalayas