Description review

DevOps Engineer

Zoom Communications, Inc. · United States · back to the listing

HR standards

66/100

needs work

Title ↔ description

84/100

solid

Reads as

Unclear

no confident match

What this role officially is

ICT system administrator — ESCO, the EU occupation classification

ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.

Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin

How others title the same work

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  • BCC | Platform Systems Engineers | Bethesda MD | Competitive compensation! BCC
  • DevOps Engineer Cyble

What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

DevOps Engineer

What you can expect

We seek a DevOps Engineer to maintain, scale, and enhance reliable SaaS platforms operating in distributed, large-scale environments. This role emphasizes operational excellence, automation, observability, and performance to ensure service availability and scalability. Responsibilities include managing initiatives from start to finish, leading critical incident responses, and collaborating with engineering teams to implement lasting improvements benefiting customers directly.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

Responsibilities

• Operating, scaling, and continuously improving software-as-a-service production platforms across distributed environments.

• Designing and implementing uninterrupted solutions to ensure continuous operation for services with an availability target of 99.999%.

• Developing and maintaining disaster recovery strategies across data centers located in various regions.

• Developing and maintaining automation, tools, and scripts to enhance deployment efficiency while minimizing manual tasks and improving overall operational workflows.

• Implementing and improving monitoring, alerting, and observability ensures proactive identification and prevention of potential issues.

• Owning system performance, availability, and scalability for services that directly engage with customers.

• Analyzing system behavior and performance data to pinpoint bottlenecks and uncover optimization opportunities.

• Leading incident response efforts, performing root cause analysis, and implementing lasting remediation measures to address identified issues effectively.

What we’re looking for

• 6– 10 years1 of experience supporting and operating SaaS production systems in DevOps or SRE roles

• Design systems that are highly available and meet uptime targets as high as 99.999%.

• Demonstrate expertise in designing and implementing disaster recovery strategies across multiple regions.

• Demonstrate expertise managing distributed systems within production environments that directly serve customers.

• Demonstrate expertise in handling incidents, managing on-call operations, and conducting thorough root cause analysis to address and resolve issues effectively.

Salary Range or On Target Earnings:

Minimum:

$98,900.00Maximum:

$228,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

09/25/26
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

Originally posted on Himalayas

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 12 points (from 78 before penalties). Reviewed 21 Sep 2026.