Description review

Account Manager

Mitel · Canada · back to the listing

HR standards

62/100

needs work

Title ↔ description

80/100

solid

Reads as

Sales Representative

100% confident

What this role officially is

commercial sales representative — ESCO, the EU occupation classification

Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.

Also known as: field sales representative, technical and commercial sales executive, field sales executive, sales and marketing consultant, business development representative, technical and commercial sales representative

How others title the same work

Large employers

  • EHR Principal Sales Executive, HCLS US Providers Amazon.com
  • Channel Partner Sales Executive Canonical
  • Embedded Devices Software Solution Sales Account Manager Canonical
  • Embedded Devices Software Solution Sales Manager (APAC) Canonical
  • Embedded Devices Software Solution Sales Manager (Americas) Canonical

Startups

  • Account Executive (Full Cycle) AviaryAI
  • Founding GTM / AEs Balance
  • Business Development / Sales Intern Blaze
  • Sales Intern Blaze
  • Account Executive Blee

What the listing never says

  • 23 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
  • No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview:

We are seeking a dynamic and results-driven Account Manager to join our Team! The Account Manager is responsibleprospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region. This position will focus on enterprise accounts. The NAM will be responsible for selling the company’s products through channel partners, within Canada.

The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities:

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.

• Generating Hospitality business opportunities and managing the sales process through to closure of the sale.

• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.

• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.

• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.

• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.

• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.

• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.

• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.

• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.

• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.

• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements:

• Bachelor's degree preferred; or experience in lieu of degree

• Plus 2+ years experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.

• Knowledge of Cloud computing, VMware and Data Centers is a required asset.

• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.

• Creative with business planning and implementing sales initiatives.

• Possesses strong Account planning skills.

• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.

• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.

• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.

• Proficiency in CRM software and other sales tools for pipeline management and reporting.

• Ability to work independently and as part of a collaborative team environment.

Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

For more information, visit and follow us on Twitter @Mitel

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to or call 844-YES-MITEL (844-937-6483). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.

Originally posted on Himalayas

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 12 points (from 74 before penalties). Reviewed 21 Sep 2026.