Description review
Client Partner, Europe
Virtasant · United States · back to the listing
HR standards
43/100
poor
Title ↔ description
55/100
needs work
Reads as
Customer Success Manager
89% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
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Startups
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What the listing never says
- 17 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Location: Europe or the United Kingdom (fully remote). Applicants must be based in and authorized to work in the UK or an EU/EEA country. Some travel required.
About Virtasant
Virtasant is a global technology services company that delivers outcomes through automation. Our services include software engineering, technology operations, cloud migration, application modernization, and technology cost optimization.
We help some of the world's largest organizations modernize their technology operations, optimize costs, and unlock new opportunities for innovation. Our fully remote, globally distributed team is passionate about delivering world-class technology solutions while embracing a culture of excellence, ownership, and impact.
The Role
This is an opportunity for an outcome-focused client relationship and delivery leader to build their own business, working with some of the world's leading companies and leveraging Virtasant's innovative outcomes-through-automation model. We drive real value, not fees — you'll partner with your clients to deliver successful outcomes, and you'll be part of building the world's next great solutions model: one that doesn't charge clients for software or services regardless of outcomes, but shares in the success of guaranteed results.
In this role you'll build deep client relationships, lead exceptional global teams, and pair with our solution leaders to deliver the best possible client outcomes while building the next generation of technology services.
What You'll Own
• Relationships. Build durable trust with VP / C-level sponsors; become the outside voice they rely on for AI and cloud strategy decisions.
• Account strategy & expansion. Build a strong portfolio based on trust, delivery excellence, and innovation.
• Delivery. All of the work will be your responsibility, including the commitments you make and your approach to delivery.
• Commercial ownership. Drive SOWs, forecasting, margin, staffing, and renewals across your portfolio.
• Team orchestration. Partner with the delivery leads, engineers, and solution architects working with your clients, as well as our global team, to make sure we deliver the best possible outcomes, every day.
What We're Looking For
• 10+ years1 in consulting, professional services, or strategic account leadership, with a clear track record of growing accounts through delivery excellence.
• Business and technical competence — you can work with executive stakeholders to understand their business problems and with technical teams to develop solutions.
• Experience owning the full commercial stack: SOWs, forecasting, margin, procurement, staffing.
• Comfort in lean, fast-moving environments where the account leader also rolls up their sleeves to deliver and work with clients.
• Demonstrated wins in AI-based solutions, cloud transformation (AWS / Azure / GCP), or enterprise modernization programs at Fortune 500 scale.
Nice to Have
• Prior P&L or portfolio responsibility
• Experience running accounts where AI/automation was the core value thesis
• Background at a high-growth services firm with a focus on automated or outcome-based solutions
Compensation & Benefits
• Base salary plus uncapped profit share from portfolio
• Flexible, remote-first work arrangement
• High-trust, high-autonomy culture
• Global, distributed team collaboration
Originally posted on Himalayas
About Virtasant
Virtasant is a global technology services company that delivers outcomes through automation. Our services include software engineering, technology operations, cloud migration, application modernization, and technology cost optimization.
We help some of the world's largest organizations modernize their technology operations, optimize costs, and unlock new opportunities for innovation. Our fully remote, globally distributed team is passionate about delivering world-class technology solutions while embracing a culture of excellence, ownership, and impact.
The Role
This is an opportunity for an outcome-focused client relationship and delivery leader to build their own business, working with some of the world's leading companies and leveraging Virtasant's innovative outcomes-through-automation model. We drive real value, not fees — you'll partner with your clients to deliver successful outcomes, and you'll be part of building the world's next great solutions model: one that doesn't charge clients for software or services regardless of outcomes, but shares in the success of guaranteed results.
In this role you'll build deep client relationships, lead exceptional global teams, and pair with our solution leaders to deliver the best possible client outcomes while building the next generation of technology services.
What You'll Own
• Relationships. Build durable trust with VP / C-level sponsors; become the outside voice they rely on for AI and cloud strategy decisions.
• Account strategy & expansion. Build a strong portfolio based on trust, delivery excellence, and innovation.
• Delivery. All of the work will be your responsibility, including the commitments you make and your approach to delivery.
• Commercial ownership. Drive SOWs, forecasting, margin, staffing, and renewals across your portfolio.
• Team orchestration. Partner with the delivery leads, engineers, and solution architects working with your clients, as well as our global team, to make sure we deliver the best possible outcomes, every day.
What We're Looking For
• 10+ years1 in consulting, professional services, or strategic account leadership, with a clear track record of growing accounts through delivery excellence.
• Business and technical competence — you can work with executive stakeholders to understand their business problems and with technical teams to develop solutions.
• Experience owning the full commercial stack: SOWs, forecasting, margin, procurement, staffing.
• Comfort in lean, fast-moving environments where the account leader also rolls up their sleeves to deliver and work with clients.
• Demonstrated wins in AI-based solutions, cloud transformation (AWS / Azure / GCP), or enterprise modernization programs at Fortune 500 scale.
Nice to Have
• Prior P&L or portfolio responsibility
• Experience running accounts where AI/automation was the core value thesis
• Background at a high-growth services firm with a focus on automated or outcome-based solutions
Compensation & Benefits
• Base salary plus uncapped profit share from portfolio
• Flexible, remote-first work arrangement
• High-trust, high-autonomy culture
• Global, distributed team collaboration
Originally posted on Himalayas