Description review
Associate SOC Engineer | Remote, USA
Optiv · United States · back to the listing
HR standards
42/100
poor
Title ↔ description
63/100
needs work
Reads as
Security Engineer
98% confident
What this role officially is
ICT security administrator — ESCO, the EU occupation classification
ICT security administrators plan and carry out security measures to protect information and data from unauthorised access, deliberate attack, theft and corruption.
Also known as: network security administrator, system security administrator, ICT security administrators, IT security administrator
How others title the same work
Large employers
- Security Risk Management Specialist Canonical Ltd.
- Security Software Engineer Canonical Ltd.
- Senior Security Operations Engineer Canonical Ltd.
- Staff Security Operations Engineer Canonical Ltd.
- Ubuntu Security Engineer Canonical Ltd.
Startups
- Security Engineer (Bangalore, India) AiPrise
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- Elucid | Senior Security Engineer | Boston, MA | ONSITE (hybrid) | $130k–$170k Elucid
- Factory | Security Engineer | ONSITE, San Francisco, CA | Full-Time Factory
- Factory | Security Engineer | Onsite in San Francisco | Full-time Factory
What the listing never says
- 30 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
The Associate SOC Engineer will be responsible for updating customer work requests and following operating procedures to perform MSS support tasks including health checks, reporting, work ticket acknowledgment and assignment, basic troubleshooting
and other tasks as required1
for MSS service health and operation. The Associate SOC Engineer will contribute to the development of knowledge base and troubleshooting information to expand the efficiency and performance of MSS services. This role requires the ability to develop skills on multiple security products and work closely with the staff of higher tiers, Service Delivery, and clients to provide ongoing communication of status and timely response to MSS service tickets.
This is a third shift position working overnight Sunday-Wednesday.
How you'll make an impact:
• Serve as a primary responder for Cyber Operations client systems, taking ownership of client configuration issues and tracking through resolution
• Act as a point of escalation for other Engineers (Associate Engineer) and provide guidance and mentoring.
• Advise best practice on SIEM and Enterprise Security products to both technical and relatively non-technical personnel
• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies
• Implement and configure discipline software and appliance-based products in large enterprise environments
• Develop and maintain content and reporting
• Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required
• Perform knowledge transfers to clients regarding security and system configuration awareness
• Performs other duties as assigned2
• Complies with all policies and standards
What we're looking for:
• Bachelor's Degree in Information System, Security or Networking or Associate’s degree in above field with equivalent experience required
• 2-4 years experience in discipline domain required
• General security knowledge (IT knowledge, Network Troubleshooting, Cloud Certification, and other IT experience) Upon Hire preferred
• CCNA, SentinelOne, CrowdStrike, MS Sentinel, Splunk or MCSE Upon Hire preferred.
• CompTIA Security+ and/or Network+ upon hire preferred
• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Service Now, Jira, Confluence, etc.)
• Practical knowledge and sufficient experience with TCP/IP networking and network protocols (basic understanding of OSI model)
• Knowledge of Linux and Windows Operating Systems
• An understanding of a wide array of server grade applications such as: DBMS, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, AntiVirus.
• Training and experience in one or more non-SIEM network security products to include: Enterprise endpoint security products, such as SentinelOne, CrowdStrike, Carbon Black, Cortex XDR.
• Professional experience working with networks and network architecture
• Confident presentation, written and oral communication skills
• Customer Support
• Desire to learn additional subject matter areas
What you can expect from Optiv
• A company committed to our inclusive value through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Originally posted on Himalayas
This is a third shift position working overnight Sunday-Wednesday.
How you'll make an impact:
• Serve as a primary responder for Cyber Operations client systems, taking ownership of client configuration issues and tracking through resolution
• Act as a point of escalation for other Engineers (Associate Engineer) and provide guidance and mentoring.
• Advise best practice on SIEM and Enterprise Security products to both technical and relatively non-technical personnel
• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies
• Implement and configure discipline software and appliance-based products in large enterprise environments
• Develop and maintain content and reporting
• Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required
• Perform knowledge transfers to clients regarding security and system configuration awareness
• Performs other duties as assigned2
• Complies with all policies and standards
What we're looking for:
• Bachelor's Degree in Information System, Security or Networking or Associate’s degree in above field with equivalent experience required
• 2-4 years experience in discipline domain required
• General security knowledge (IT knowledge, Network Troubleshooting, Cloud Certification, and other IT experience) Upon Hire preferred
• CCNA, SentinelOne, CrowdStrike, MS Sentinel, Splunk or MCSE Upon Hire preferred.
• CompTIA Security+ and/or Network+ upon hire preferred
• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Service Now, Jira, Confluence, etc.)
• Practical knowledge and sufficient experience with TCP/IP networking and network protocols (basic understanding of OSI model)
• Knowledge of Linux and Windows Operating Systems
• An understanding of a wide array of server grade applications such as: DBMS, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, AntiVirus.
• Training and experience in one or more non-SIEM network security products to include: Enterprise endpoint security products, such as SentinelOne, CrowdStrike, Carbon Black, Cortex XDR.
• Professional experience working with networks and network architecture
• Confident presentation, written and oral communication skills
• Customer Support
• Desire to learn additional subject matter areas
What you can expect from Optiv
• A company committed to our inclusive value through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Originally posted on Himalayas