Description review

Tech Operations Analyst - Graduate (all genders)

Distribusion Technologies · Remote job · back to the listing

HR standards

69/100

needs work

Title ↔ description

64/100

needs work

Reads as

Site Reliability Engineer

89% confident

What this role officially is

ICT system administrator — ESCO, the EU occupation classification

ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.

Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin

How others title the same work

Large employers

  • Senior Site Reliability / Gitops Engineer Canonical
  • Senior Site Reliability / Gitops Engineer Canonical Ltd.
  • Senior Site Reliability Engineer Canonical Ltd.
  • Site Reliability / Gitops Engineer Canonical Ltd.
  • Site Reliability Engineer Canonical Ltd.

Startups

  • Senior Software Engineer, Product Infrastructure Atlas
  • Site Reliability Engineer Beam

What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

About us

Distribusion is the world’s leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail and ferry operators in 70+ countries with the biggest online retailers including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest-growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.

The Opportunity

We are looking for a Technical Operations Analyst to join our Control Room team. You will support the management of ongoing escalations and investigations, help ensure clear communication with our partners and management during issue resolution, and contribute to operational flows that keep all company products running smoothly.

What you will do

• Operational Support: Monitor system operations daily to help maintain smooth processes across the platform.

• Incident Management: Assist in investigating reported issues, troubleshooting errors, and helping the team resolve incidents quickly.

• Problem Solving: Develop a deep understanding of our stack in order to perform technical investigations to identify issue root causes and support long-term fixes.

• Data Analysis: Run database queries to gather insights, validate technical issues, and spot areas for improvement.

• Process Support: Collaborate with senior team members on operational projects and test new internal tools.

• Effective Communication: Manage internal and external communication effectively, collaborating across teams to ensure seamless issue resolution and clear, transparent updates.

Workplace: Berlin- hybrid; Germany- remote; Remote.

Who you are:

• Experience: 0–2 years of experience or a relevant degree (e.g., Computer Science, IT, Business Information Systems).

• Technical Skills: Familiarity with basic SQL queries, log analysis and database concepts; comfortable learning monitoring tools like Grafana, Prometheus, or New Relic.

• Mindset: Curiosity to learn how complex systems work and a desire to solve technical problems.

• Communication: Good written and spoken English, with the ability to explain technical details clearly.

• Adaptability: Comfortable working in a fast-paced tech environment and juggling different tasks.

A view into our Tech stack:

• Tracking and analytics: Prometheus, Grafana, New Relic, BigQuery.

• Database: PostgreSQL.

• Project management: Jira.

Our hiring team:

Your Talent Partner (TP) and point of contact is Anh Do, and the Hiring Manager (HM) is Ygor Alvarez.
For any queries, please reach out to your Talent Partner at (

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How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 4 points (from 73 before penalties). Reviewed 21 Sep 2026.