Description review

Mid Market Account Executive

Five9 · UK · back to the listing

HR standards

52/100

needs work

Title ↔ description

90/100

strong

Reads as

Sales Representative

100% confident

What this role officially is

commercial sales representative — ESCO, the EU occupation classification

Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.

Also known as: field sales representative, technical and commercial sales executive, field sales executive, sales and marketing consultant, business development representative, technical and commercial sales representative

How others title the same work

Large employers

  • EHR Principal Sales Executive, HCLS US Providers Amazon.com
  • Channel Partner Sales Executive Canonical
  • Embedded Devices Software Solution Sales Account Manager Canonical
  • Embedded Devices Software Solution Sales Manager (APAC) Canonical
  • Embedded Devices Software Solution Sales Manager (Americas) Canonical

Startups

  • Account Executive (Full Cycle) AviaryAI
  • Founding GTM / AEs Balance
  • Business Development / Sales Intern Blaze
  • Sales Intern Blaze
  • Account Executive Blee

What the listing never says

  • 16 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
  • No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales.

The Account Executive primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self starter who can create a large pipeline of business. We look for team players - hungry, nimble and who have the ability and willingness to close a mix of complex mid market deals.

Key Responsibilities:

• Create and drive revenue within a specified region or list of named accounts

• Generate business opportunities through professional networking

• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.

• Meet and exceed all quarterly and annual sales quotas

• Own the sales cycle generation to closure

• Develop business plan and present the business plan during quarterly review sessions

• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)

• Self-generate leads from a personal connections, referral partners, and regional networking events

• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications

• 3+ years of Contact Center software or CRM sales experience

• Be able to work independently and as part of a team in a fast pace, rapid change environment

• Experience selling at the C-level

• Proven track record of sales excellence

• Superior professional presence and business acumen

Preferred Qualifications

• Experience selling to CMO

• Knowledge of territory or accounts assigned

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 12 points (from 64 before penalties). Reviewed 21 Sep 2026.