Description review
Director of Supply Chain & Procurement
Davies North America · United Kingdom · back to the listing
HR standards
38/100
poor
Title ↔ description
84/100
solid
Reads as
Operations Manager
99% confident
What this role officially is
operations manager — ESCO, the EU occupation classification
Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.
Also known as: division operations manager, operations administrator, operations supervisor, operations general manager, operations director, business operations manager
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What the listing never says
- 45 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Davies Group | Property Claims DivisionAre you a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains?
At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property, this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners.This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation.What will your day look like:
As Supply Chain & Procurement Director, you will:
• Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.
• Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.
• Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.
• Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.
• Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.
• Monitor operational performance through robust reporting, data analysis, and KPI management.
• Provide strategic insight and recommendations to support business growth and operational excellence.
• Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.
• Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.
• Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.
Knowledge and Abilities:
We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery.
You'll bring:
• Extensive leadership experience managing large operational teams directly and through senior management structures.
• A minimum of 10 years1 ' experience within the Property Claims sector, with strong knowledge of property insurance and building repair services.
• A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.
• Experience managing complex supplier networks, repair contractors, or supply chain partnerships.
• Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.
• Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.
• Exceptional communication skills, both written and verbal.
• A customer-first mindset with a passion for service excellence.
• The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.
• A full, clean UK driving licence.
Benefits
Career & Purpose
• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
Environmental & Social
• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
Financial Health
• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years2
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Originally posted on Himalayas
At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property, this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners.This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation.What will your day look like:
As Supply Chain & Procurement Director, you will:
• Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.
• Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.
• Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.
• Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.
• Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.
• Monitor operational performance through robust reporting, data analysis, and KPI management.
• Provide strategic insight and recommendations to support business growth and operational excellence.
• Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.
• Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.
• Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.
Knowledge and Abilities:
We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery.
You'll bring:
• Extensive leadership experience managing large operational teams directly and through senior management structures.
• A minimum of 10 years1 ' experience within the Property Claims sector, with strong knowledge of property insurance and building repair services.
• A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.
• Experience managing complex supplier networks, repair contractors, or supply chain partnerships.
• Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.
• Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.
• Exceptional communication skills, both written and verbal.
• A customer-first mindset with a passion for service excellence.
• The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.
• A full, clean UK driving licence.
Benefits
Career & Purpose
• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
Environmental & Social
• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
Financial Health
• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years2
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Originally posted on Himalayas