Description review

Claims Assistant

Advocate · United States · back to the listing

HR standards

67/100

needs work

Title ↔ description

82/100

solid

Reads as

Unclear

no confident match

What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Overview

At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA’s and case managers.

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative tasks, from managing incoming communication to scheduling appointments for case managers. You’ll ensure that our administrative processes flow efficiently, contributing directly to the success of our mission. If you’re organized, detail-oriented, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you to make a meaningful impact.

Job Responsibilities

• Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE).

• Manage a high volume of incoming mail as the company continues to grow.

• Handle calls and texts to the client care team’s dedicated 888 line.

• Schedule appointments for case managers to keep operations on track.

• Request medical source statements and assist with other administrative tasks to ensure smooth process flow.

Qualifications

• Strong administrative and clerical skills are essential.

• Prior experience with Social Security disability is preferred but not required.

• Highly organized and capable of managing multiple tasks efficiently.

• Strong attention to detail and task-oriented mindset.

• Ability to thrive in a fast-paced and growing work environment.

This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

Originally posted on Himalayas

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 4 points (from 71 before penalties). Reviewed 21 Sep 2026.