Description review
REMOTE Inbound Customer Service Agent
NexusOP · United States · back to the listing
HR standards
49/100
poor
Title ↔ description
90/100
strong
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
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Startups
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What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
We're looking for honest independent contractors with a professional attitude who are looking to make extra income providing services from home. If you have provided services to other sales organizations or call centers, that would be preferable. All services shall be provided utilizing your own computer, which must have Google Chrome browser installed.
When you take phone calls for NexusOp you will answer questions people have about our clients' services and products. What is good is that you can make your own schedule based on your family commitments or other work opportunities that you might have. NexusOp also offers bonuses, with the first one being available the day that you start. And if you are looking for additional money, you are allowed to as many extra hours as you prefer.• Very good communication and problem-solving abilities
• A quiet home office environment, or somewhere quiet to work
• Must be over 18 years1 of age
• A computer with a high speed internet. Must be Windows 7 or better
• A working headset (with a microphone) that can be used with your computer
• The ability to perform work without supervision
The following link will lead to the first step in the application process. The application page can also be found via the Agent Recruitment tab on our website: www.nexusop.com
The company NexusOP ( www.NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing business relationship. NexusOp does not "cold call."Originally posted on Himalayas
When you take phone calls for NexusOp you will answer questions people have about our clients' services and products. What is good is that you can make your own schedule based on your family commitments or other work opportunities that you might have. NexusOp also offers bonuses, with the first one being available the day that you start. And if you are looking for additional money, you are allowed to as many extra hours as you prefer.• Very good communication and problem-solving abilities
• A quiet home office environment, or somewhere quiet to work
• Must be over 18 years1 of age
• A computer with a high speed internet. Must be Windows 7 or better
• A working headset (with a microphone) that can be used with your computer
• The ability to perform work without supervision
The following link will lead to the first step in the application process. The application page can also be found via the Agent Recruitment tab on our website: www.nexusop.com
The company NexusOP ( www.NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing business relationship. NexusOp does not "cold call."Originally posted on Himalayas