Description review
Senior Account Manager - Marketing Agency
Huzzle · United States · back to the listing
HR standards
60/100
needs work
Title ↔ description
78/100
solid
Reads as
Customer Success Manager
90% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
- Customer Success - Team Manager Canonical
- Enterprise Customer Success Manager (Japanese speaker) Canonical
- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
What the listing never says
- 16 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth marketing agencies, SaaS companies, and digital platforms across industries such as MarTech, eCommerce, FinTech, and EdTech. Unlike traditional outsourcing models, you’ll be placed directly with a client as a valued, long-term member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in a US-based marketing agency environment. This is a client-facing, revenue-focused role where you will manage key accounts, oversee campaign performance, and drive long-term client growth.
You will act as the bridge between clients and internal teams, ensuring campaigns are executed effectively while identifying opportunities to expand services and increase account value.
Key Responsibilities
• Manage a portfolio of marketing agency clients, ensuring high retention and satisfaction
• Serve as the primary point of contact for clients, building strong, long-term relationships
• Oversee campaign delivery across channels (Google Ads, Meta Ads, SEO, email marketing, social media)
• Analyze campaign performance and present insights, reports, and recommendations to stakeholders
• Identify and drive upsell and cross-sell opportunities (additional services, increased ad spend)
• Collaborate with internal teams (PPC, SEO, creative, content) to ensure campaign success
• Conduct regular strategy calls, quarterly business reviews (QBRs), and performance updates
• Track client KPIs, revenue growth, and account health using CRM and analytics tools
Requirements
• 5+ years of experience in Account Management within a US marketing or digital agency
• Strong understanding of digital marketing channels (Google Ads, Meta Ads, SEO, email marketing, CRO)
• Proven experience managing multiple client accounts with US-based businesses
• Strong commercial mindset with a track record of revenue growth and client retention
• Excellent communication and presentation skills with US clients and stakeholders
• Experience with CRM platforms (HubSpot, Salesforce) and reporting tools
• Ability to translate marketing data into clear, actionable insights
• Highly organized, proactive, and results-driven
Benefits
🌎 Fully remote role (US based)
🚀 Join a high-growth US-focused marketing agency working with leading brands
📈 Clear progression path into Account Director or Client Services Leadership
🎯 Performance-based incentives tied to client retention and revenue expansion
🧠 Ongoing training in digital marketing strategy, client success, and leadership
🤝 Direct placement with a global client—no outsourcing layers
Originally posted on Himalayas
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth marketing agencies, SaaS companies, and digital platforms across industries such as MarTech, eCommerce, FinTech, and EdTech. Unlike traditional outsourcing models, you’ll be placed directly with a client as a valued, long-term member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in a US-based marketing agency environment. This is a client-facing, revenue-focused role where you will manage key accounts, oversee campaign performance, and drive long-term client growth.
You will act as the bridge between clients and internal teams, ensuring campaigns are executed effectively while identifying opportunities to expand services and increase account value.
Key Responsibilities
• Manage a portfolio of marketing agency clients, ensuring high retention and satisfaction
• Serve as the primary point of contact for clients, building strong, long-term relationships
• Oversee campaign delivery across channels (Google Ads, Meta Ads, SEO, email marketing, social media)
• Analyze campaign performance and present insights, reports, and recommendations to stakeholders
• Identify and drive upsell and cross-sell opportunities (additional services, increased ad spend)
• Collaborate with internal teams (PPC, SEO, creative, content) to ensure campaign success
• Conduct regular strategy calls, quarterly business reviews (QBRs), and performance updates
• Track client KPIs, revenue growth, and account health using CRM and analytics tools
Requirements
• 5+ years of experience in Account Management within a US marketing or digital agency
• Strong understanding of digital marketing channels (Google Ads, Meta Ads, SEO, email marketing, CRO)
• Proven experience managing multiple client accounts with US-based businesses
• Strong commercial mindset with a track record of revenue growth and client retention
• Excellent communication and presentation skills with US clients and stakeholders
• Experience with CRM platforms (HubSpot, Salesforce) and reporting tools
• Ability to translate marketing data into clear, actionable insights
• Highly organized, proactive, and results-driven
Benefits
🌎 Fully remote role (US based)
🚀 Join a high-growth US-focused marketing agency working with leading brands
📈 Clear progression path into Account Director or Client Services Leadership
🎯 Performance-based incentives tied to client retention and revenue expansion
🧠 Ongoing training in digital marketing strategy, client success, and leadership
🤝 Direct placement with a global client—no outsourcing layers
Originally posted on Himalayas