Description review
Lead Educational Consultant--West Coast
Teaching Strategies, LLC · United States · back to the listing
HR standards
44/100
poor
Title ↔ description
56/100
needs work
Reads as
Customer Success Manager
93% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
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What the listing never says
- 33 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Please note that for this position, we are looking for a person that lives on the west coast.
Be a Part of our Team!Join a working family that is dedicated to the mission of the work we do!Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.Position OverviewThe Educational Consultant serves as a content expert and brand ambassador both internally and externally. They are responsible for supporting the full customer lifecycle, from presale through implementation by creating and delivering the content specific aspects of sales presentations, developing implementation and professional development plans, providing training and serving as the trusted advisor/coach throughout pilots and initial implementations. The position is responsible for helping to build relationships with customers that establish and strengthen Teaching Strategies as trusted experts and build Teaching Strategies' credibility and integrity in the market.
Specific Roles & Responsibilities:
• Serve as a leader and mentor to our internal teams in respect of Teaching Strategies content and product knowledge, building our employee knowledge and expertise, and awareness of our position in the field of Early Childhood.
• Supporting the onboarding of new employees in all aspects of our content and products
• Building a program of continuous content and product learning for customer facing teams and those developing products for the field
• Provide coaching on content and product knowledge to internal teams
• Partner with the Sales and Partner Success Teams to grow revenue and strengthen implementation of our solutions through:
• leading content-specific aspects of sales presentations for all Teaching Strategies solutions.
• developing detailed and individualized implementation, professional development and coaching plans for key sales accounts.
• serving as a consultant on specialized aspects of our content, the field of Early Childhood, and various markets our solutions are utilized.
• researching customers, goals, shared visions, objections, concerns and roadblocks to individualize all presentations.
• Support Marketing and Content teams on the creation of customer facing communication pieces, i.e., pitch decks, social media posts, marketing collateral, customer specific webinar scripts, and conference proposals.
• Strengthen the Teaching Strategies position in the field as a thought leader by serving as subject matter expert at conferences, in blog posts, internal and external communications, professional journals and the like.
• Build model implementations of our ecosystem that can serve as Ambassadors and examples of success that can be used to demonstrate our solutions in action.
• Represent Teaching Strategies commitment to program success in their implementation of Teaching Strategies Solutions in all interactions from informal emails to national and regional conference presentations.
Qualifications:
Please note that for this position, we are looking for a person that lives on the west coast.
• Deep knowledge of Teaching Strategies entire suite of solutions
• 10+ years1 of experience in the Early Childhood field
• Ability to travel up to 40% nationally as necessary
• B.A. in early childhood education or related field; Master's degree preferred
• Leadership experience building and leading programs as an administrator or instructional coach
• Experience conducting adult learning training sessions
• Experience or excellent transferable skills in sales and implementation
• Expert presentation skills both in person and via Zoom
• Proficiency in Microsoft Office Products is required
• Ability to learn new technology applications
Why Teaching Strategies
At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.Let's open the door to your career at Teaching Strategies!Some additional benefits & perks while working with Teaching StrategiesTeaching Strategies offers our employees a robust suite of benefits and other perks which include:
• Competitive compensation package, including Employee Equity Appreciation Program
• Health insurance benefits
• 401k with employer match
• 100% remote work environment
• Unlimited paid time off (which includes paid holidays and Winter Break)
• Paid parental leave
• Tuition assistance and Professional development and growth opportunities
• 100% paid life, short and long term disability insurance
• Pre-tax medical and dependent care flexible spending accounts (FSA)
• Voluntary life and critical illness insurance
Teaching Strategies, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer of Minorities, all Genders, Protected Veterans, and Individuals with Disabilities.Equal Employment Opportunity (EEO)
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Originally posted on Himalayas
Be a Part of our Team!Join a working family that is dedicated to the mission of the work we do!Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.Position OverviewThe Educational Consultant serves as a content expert and brand ambassador both internally and externally. They are responsible for supporting the full customer lifecycle, from presale through implementation by creating and delivering the content specific aspects of sales presentations, developing implementation and professional development plans, providing training and serving as the trusted advisor/coach throughout pilots and initial implementations. The position is responsible for helping to build relationships with customers that establish and strengthen Teaching Strategies as trusted experts and build Teaching Strategies' credibility and integrity in the market.
Specific Roles & Responsibilities:
• Serve as a leader and mentor to our internal teams in respect of Teaching Strategies content and product knowledge, building our employee knowledge and expertise, and awareness of our position in the field of Early Childhood.
• Supporting the onboarding of new employees in all aspects of our content and products
• Building a program of continuous content and product learning for customer facing teams and those developing products for the field
• Provide coaching on content and product knowledge to internal teams
• Partner with the Sales and Partner Success Teams to grow revenue and strengthen implementation of our solutions through:
• leading content-specific aspects of sales presentations for all Teaching Strategies solutions.
• developing detailed and individualized implementation, professional development and coaching plans for key sales accounts.
• serving as a consultant on specialized aspects of our content, the field of Early Childhood, and various markets our solutions are utilized.
• researching customers, goals, shared visions, objections, concerns and roadblocks to individualize all presentations.
• Support Marketing and Content teams on the creation of customer facing communication pieces, i.e., pitch decks, social media posts, marketing collateral, customer specific webinar scripts, and conference proposals.
• Strengthen the Teaching Strategies position in the field as a thought leader by serving as subject matter expert at conferences, in blog posts, internal and external communications, professional journals and the like.
• Build model implementations of our ecosystem that can serve as Ambassadors and examples of success that can be used to demonstrate our solutions in action.
• Represent Teaching Strategies commitment to program success in their implementation of Teaching Strategies Solutions in all interactions from informal emails to national and regional conference presentations.
Qualifications:
Please note that for this position, we are looking for a person that lives on the west coast.
• Deep knowledge of Teaching Strategies entire suite of solutions
• 10+ years1 of experience in the Early Childhood field
• Ability to travel up to 40% nationally as necessary
• B.A. in early childhood education or related field; Master's degree preferred
• Leadership experience building and leading programs as an administrator or instructional coach
• Experience conducting adult learning training sessions
• Experience or excellent transferable skills in sales and implementation
• Expert presentation skills both in person and via Zoom
• Proficiency in Microsoft Office Products is required
• Ability to learn new technology applications
Why Teaching Strategies
At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.Let's open the door to your career at Teaching Strategies!Some additional benefits & perks while working with Teaching StrategiesTeaching Strategies offers our employees a robust suite of benefits and other perks which include:
• Competitive compensation package, including Employee Equity Appreciation Program
• Health insurance benefits
• 401k with employer match
• 100% remote work environment
• Unlimited paid time off (which includes paid holidays and Winter Break)
• Paid parental leave
• Tuition assistance and Professional development and growth opportunities
• 100% paid life, short and long term disability insurance
• Pre-tax medical and dependent care flexible spending accounts (FSA)
• Voluntary life and critical illness insurance
Teaching Strategies, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer of Minorities, all Genders, Protected Veterans, and Individuals with Disabilities.Equal Employment Opportunity (EEO)
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Originally posted on Himalayas