Description review
Content Production Specialist
Assurant · Argentina · back to the listing
HR standards
65/100
needs work
Title ↔ description
57/100
needs work
Reads as
Unclear
no confident match
What this role officially is
technical communicator — ESCO, the EU occupation classification
Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.
Also known as: technical editor, technical documentation author, senior technical communicator, technical communicators, technical content developer, user experience designer
How others title the same work
Large employers
- Technical Author (multiple roles and seniority levels) Canonical Ltd.
- Manager I, Documentation Datadog
What the listing never says
- 18 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
The Content Production Specialist is responsible for performing quality assurance (QA) on technical and support content related to consumer devices and technology prior to publication, acting as the final validation point before content is released to premium customers.
This role requires technical acumen in device-related content (e.g., smartphones, IoT, consumer electronics) and focuses primarily on English-language content, with occasional support in Spanish. It requires exceptional attention to detail, strong writing and proofreading skills, and a genuine interest in technology and troubleshooting.
Key Responsibilities
• Perform QA on technical and support content primarily in English and occasionally in Spanish, including user manuals, videos, how-to guides, and troubleshooting articles.
• Review content for grammar, spelling, accuracy, formatting, categorization, device associations, and adherence to established quality and style guidelines.
• Ensure published content delivers a premium customer experience and does not include references to competitors, retailers, or negative product messaging.
•
Approve and publish content in the CMS, or reject submissions with clear, actionable feedback when standards are not met.
• Collaborate closely with linking agents, technical writers, and QA specialists across global teams.
• Identify content gaps, missing device coverage, and opportunities to improve content quality and completeness.
• Stay informed about technology trends, consumer devices, IoT, and emerging topics relevant to content creation.
• Independently manage a QA work queue, including backlog prioritization.
Required Skills & Qualifications
•
Bilingual or highly fluent in both Spanish and English (written and verbal).
•
Excellent writing, proofreading, and content review skills.
•
Strong attention to detail and analytical mindset.
•
Passion for technology, with the ability to quickly learn new devices, tools, and concepts.
• Ability to work independently in a fully remote environment.
•
Strong communication skills to provide clear feedback and collaborate with distributed teams.
Preferred Background
• Experience in content QA, technical writing, technical translation, copywriting, or technical support.
• Experience working with CMS platforms or structured content workflows.
• Exposure to device troubleshooting, technical support environments, or knowledge base/content creation.
• Bachelor’s degree preferred, but not required if relevant experience is demonstrated.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at .
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Originally posted on Himalayas
This role requires technical acumen in device-related content (e.g., smartphones, IoT, consumer electronics) and focuses primarily on English-language content, with occasional support in Spanish. It requires exceptional attention to detail, strong writing and proofreading skills, and a genuine interest in technology and troubleshooting.
Key Responsibilities
• Perform QA on technical and support content primarily in English and occasionally in Spanish, including user manuals, videos, how-to guides, and troubleshooting articles.
• Review content for grammar, spelling, accuracy, formatting, categorization, device associations, and adherence to established quality and style guidelines.
• Ensure published content delivers a premium customer experience and does not include references to competitors, retailers, or negative product messaging.
•
Approve and publish content in the CMS, or reject submissions with clear, actionable feedback when standards are not met.
• Collaborate closely with linking agents, technical writers, and QA specialists across global teams.
• Identify content gaps, missing device coverage, and opportunities to improve content quality and completeness.
• Stay informed about technology trends, consumer devices, IoT, and emerging topics relevant to content creation.
• Independently manage a QA work queue, including backlog prioritization.
Required Skills & Qualifications
•
Bilingual or highly fluent in both Spanish and English (written and verbal).
•
Excellent writing, proofreading, and content review skills.
•
Strong attention to detail and analytical mindset.
•
Passion for technology, with the ability to quickly learn new devices, tools, and concepts.
• Ability to work independently in a fully remote environment.
•
Strong communication skills to provide clear feedback and collaborate with distributed teams.
Preferred Background
• Experience in content QA, technical writing, technical translation, copywriting, or technical support.
• Experience working with CMS platforms or structured content workflows.
• Exposure to device troubleshooting, technical support environments, or knowledge base/content creation.
• Bachelor’s degree preferred, but not required if relevant experience is demonstrated.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at .
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Originally posted on Himalayas