Description review
SAP PY Advanced Consultant
SD Worx · Poland · back to the listing
HR standards
58/100
needs work
Title ↔ description
71/100
solid
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
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- Happiness Engineer – Customer Support & Success Automattic
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- Cloud Support Engineer Canonical
Startups
- Customer Success Associate Aqua
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What the listing never says
- 22 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.
Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?
About the Role
We are looking for an experienced SAP PY Consultant to join our SAP Application Management Services (AMS) team.
In this role, you will support, maintain, and enhance SAP HR and payroll solutions, ensuring high-quality service delivery and compliance with local regulations. You will work in a collaborative, cross-functional environment, contributing to the stability, performance, and continuous improvement of payroll systems.
As part of an AMS squad, you will deliver L2/L3 support and act as a subject matter expert in SAP Payroll, combining strong HR knowledge with technical capabilities, including integrations and system extensions.
Key Responsibilities:
• Provide application support within AMS scope (incidents, service requests, and changes)
• Configure and maintain SAP HR / Payroll / SuccessFactors systems
• Collaborate with diverse teams and work independently to deliver exceptional customer support for SAP HCM solution
• Analyse business requirements, design tailored solutions, configure, implement, and troubleshoot SAP HCM solutions
• Provide remote guidance to customers, leveraging SAP Best Practices and offering both operational and technical assistance.
• Facilitate requirement-gathering sessions and conduct training workshops for end-users.
• Perform feasibility studies and solution reviews to ensure optimal system performance and alignment with client needs.
• Work closely with global teams and technical experts
• Support the Customer Delivery Lead (CDL) in meeting SLA and service quality targets
What You Bring:
• Bachelor’s degree in IT, Computer Science, Business Administration, HR, or a related field
• Fluent in Polish and English
• Experienced in SAP HR / HCM / Payroll processes
• Good understanding of payroll regulations
• Strong analytical skills and problem-solving mindset
• Excellent communication and stakeholder management skills
• Ability to work independently and in a team
• Ability to manage multiple priorities in a dynamic environment
Key Advantages
• Hands-on experience with SAP SuccessFactors Employee Central
• Experience with P2P integration processes and configuration (e.g., cross-module integrations, data flows)
• ABAP programming skills (debugging, enhancements, basic development)
• Experience working in an AMS / support environment (L2/L3)
• Understanding of SLA/KPI management and financial tracking
From many places, we work as one, moving from better to best together.
SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.
Originally posted on Himalayas
Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?
About the Role
We are looking for an experienced SAP PY Consultant to join our SAP Application Management Services (AMS) team.
In this role, you will support, maintain, and enhance SAP HR and payroll solutions, ensuring high-quality service delivery and compliance with local regulations. You will work in a collaborative, cross-functional environment, contributing to the stability, performance, and continuous improvement of payroll systems.
As part of an AMS squad, you will deliver L2/L3 support and act as a subject matter expert in SAP Payroll, combining strong HR knowledge with technical capabilities, including integrations and system extensions.
Key Responsibilities:
• Provide application support within AMS scope (incidents, service requests, and changes)
• Configure and maintain SAP HR / Payroll / SuccessFactors systems
• Collaborate with diverse teams and work independently to deliver exceptional customer support for SAP HCM solution
• Analyse business requirements, design tailored solutions, configure, implement, and troubleshoot SAP HCM solutions
• Provide remote guidance to customers, leveraging SAP Best Practices and offering both operational and technical assistance.
• Facilitate requirement-gathering sessions and conduct training workshops for end-users.
• Perform feasibility studies and solution reviews to ensure optimal system performance and alignment with client needs.
• Work closely with global teams and technical experts
• Support the Customer Delivery Lead (CDL) in meeting SLA and service quality targets
What You Bring:
• Bachelor’s degree in IT, Computer Science, Business Administration, HR, or a related field
• Fluent in Polish and English
• Experienced in SAP HR / HCM / Payroll processes
• Good understanding of payroll regulations
• Strong analytical skills and problem-solving mindset
• Excellent communication and stakeholder management skills
• Ability to work independently and in a team
• Ability to manage multiple priorities in a dynamic environment
Key Advantages
• Hands-on experience with SAP SuccessFactors Employee Central
• Experience with P2P integration processes and configuration (e.g., cross-module integrations, data flows)
• ABAP programming skills (debugging, enhancements, basic development)
• Experience working in an AMS / support environment (L2/L3)
• Understanding of SLA/KPI management and financial tracking
From many places, we work as one, moving from better to best together.
SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.
Originally posted on Himalayas