Description review
Insurance Specialist
CloudTop Health · United States · back to the listing
HR standards
63/100
needs work
Title ↔ description
50/100
needs work
Reads as
Customer Support
98% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
This is a remote position.
About CloudTop Health Inc.
CloudTop Health is a Prior Authorization company based in the United States that is modernizing and simplifying the way specialty medications are accessed. We provide a secure, collaborative online platform that allows patients, physicians, and pharmacists to work together to improve patients’ access to treatment and deliver prescription drugs faster.DisclaimerThe information herein on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Job OverviewThis is a remote position in which you will call insurance companies to check the status of claims and log the status into our system.This position has one shift with hours of 9:00am - 5:30am EST (New York Time) with a thirty minute break.
Requirements
• Proven internet download speeds of greater than 20Mbps and upload speed of 10Mbps via an online speed test ( )
• Quiet work area with low background noise for calls.
• Excellent English speaker
• Ability to work with an internet-based workflow.
• Strong communication skills with a problem-solving attitude.
• Prior call center experience preferred.
• Prior experience with pharmacy benefit managers (PBMs) preferred.
Benefits
• Paid U.S. holidays
• 10 paid days off per year
• Incentive bonus
Originally posted on Himalayas
About CloudTop Health Inc.
CloudTop Health is a Prior Authorization company based in the United States that is modernizing and simplifying the way specialty medications are accessed. We provide a secure, collaborative online platform that allows patients, physicians, and pharmacists to work together to improve patients’ access to treatment and deliver prescription drugs faster.DisclaimerThe information herein on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Job OverviewThis is a remote position in which you will call insurance companies to check the status of claims and log the status into our system.This position has one shift with hours of 9:00am - 5:30am EST (New York Time) with a thirty minute break.
Requirements
• Proven internet download speeds of greater than 20Mbps and upload speed of 10Mbps via an online speed test ( )
• Quiet work area with low background noise for calls.
• Excellent English speaker
• Ability to work with an internet-based workflow.
• Strong communication skills with a problem-solving attitude.
• Prior call center experience preferred.
• Prior experience with pharmacy benefit managers (PBMs) preferred.
Benefits
• Paid U.S. holidays
• 10 paid days off per year
• Incentive bonus
Originally posted on Himalayas