Description review
AP - Salesforce Analyst/Admin
D2B · Philippines · back to the listing
HR standards
53/100
needs work
Title ↔ description
45/100
poor
Reads as
Business Analyst
100% confident
What this role officially is
ICT business analyst — ESCO, the EU occupation classification
ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
Also known as: ICT business analysts, business process specialist, IT business analyst
How others title the same work
Startups
- Business Operations Associate AtoB
- Mid Product Analyst (Identity & Orchestration) Authologic
- Strategic Projects Associate Corgi Insurance
What the listing never says
- 22 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.
About the Role
We are looking for a Senior Salesforce Consultant who also has strong business analysis capability. This person should be able to support our Salesforce services work, assist with customer onboarding, help translate customer requirements into clear delivery tasks, and support manual QA and user acceptance testing where required. This role is valuable because it can support both Salesforce delivery and product adoption.
Key Responsibilities
• Support Salesforce consulting and managed services work.
• Work with customers to understand business processes, pain points, requirements, and desired outcomes.
• Translate business requirements into clear user stories, acceptance criteria, process maps, and solution notes.
• Support customer onboarding to CRM and BI.
• Assist with data migration validation, configuration checks, user training, and support documentation.
• Help team with customer onboarding activities.
• Perform manual QA testing where required, especially during the transition period while automated QA capability is being strengthened.
• Support UAT preparation and execution.
• Document customer requirements clearly for developers and AI agents.
• Assist with release notes, customer-facing documentation, and training materials.
• Maintain strong Salesforce and CRM process discipline.
Requirements
• Strong Salesforce background.
• Strong business analysis capability.
• Experience working directly with customers.
• Ability to run discovery sessions and ask strong process questions.
• Ability to document requirements clearly and commercially.
• Strong understanding of sales, service, customer onboarding, and CRM processes.
• Ability to perform structured manual QA testing.
• Strong data quality awareness.
• Strong written and verbal English communication.
• Comfortable working in an AI-first delivery environment.
• Salesforce Sales Cloud experience
Originally posted on Himalayas
About the Role
We are looking for a Senior Salesforce Consultant who also has strong business analysis capability. This person should be able to support our Salesforce services work, assist with customer onboarding, help translate customer requirements into clear delivery tasks, and support manual QA and user acceptance testing where required. This role is valuable because it can support both Salesforce delivery and product adoption.
Key Responsibilities
• Support Salesforce consulting and managed services work.
• Work with customers to understand business processes, pain points, requirements, and desired outcomes.
• Translate business requirements into clear user stories, acceptance criteria, process maps, and solution notes.
• Support customer onboarding to CRM and BI.
• Assist with data migration validation, configuration checks, user training, and support documentation.
• Help team with customer onboarding activities.
• Perform manual QA testing where required, especially during the transition period while automated QA capability is being strengthened.
• Support UAT preparation and execution.
• Document customer requirements clearly for developers and AI agents.
• Assist with release notes, customer-facing documentation, and training materials.
• Maintain strong Salesforce and CRM process discipline.
Requirements
• Strong Salesforce background.
• Strong business analysis capability.
• Experience working directly with customers.
• Ability to run discovery sessions and ask strong process questions.
• Ability to document requirements clearly and commercially.
• Strong understanding of sales, service, customer onboarding, and CRM processes.
• Ability to perform structured manual QA testing.
• Strong data quality awareness.
• Strong written and verbal English communication.
• Comfortable working in an AI-first delivery environment.
• Salesforce Sales Cloud experience
Originally posted on Himalayas