Description review

Lead Product Manager

hims & hers · USA · back to the listing

HR standards

49/100

poor

Title ↔ description

82/100

solid

Reads as

Product Manager

100% confident

What this role officially is

ICT product manager — ESCO, the EU occupation classification

ICT product managers analyse and define current and target status for ICT products, services or solutions. They estimate the cost effectiveness, points of risk, opportunities, strengths and weaknesses of products or services provided. ICT product managers create structured plans and establish time scales and milestones, ensuring optimisation of activities and resources.

Also known as: IT product manager, IT products manager, ICT product managers, ICT products manager, ICT products managers

How others title the same work

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  • Product Manager, Ecosystem Risk Stripe

Startups

  • Technical Product Manager Careforce
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What the listing never says

  • 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is at an inflection point. We've built dozens of categories that people love, and we're great at the treatments themselves. But today those are dozens of separate, transactional relationships. The opportunity in front of us is to invert that: to move from point solutions to one deepening relationship with each customer, where we understand them holistically across all of their concerns, help them navigate what to do, and let the individual treatments become secondary to the relationship itself.

That shift is what this role owns. It's a true 0-to-1 build, but not a cold start. You'll define a brand-new, relationship-first product experience that spans our existing categories and the new ones we create to support it, with everything we've already built as your foundation. Picture a concierge-style experience for the person who knows they don't feel their best, wants to feel better, and is looking for a trusted guide rather than another one-off transaction: lab testing, continuous care, and access to treatment, wrapped into one experience that compounds over time.

This is a rare seat. We're a company known for physical product and transactional care, making the leap to a sticky, engagement-driven, relationship-driven digital experience. Few established companies reach that moment, and fewer put a single person at the center of it. You'll work across the entire company to define what it looks like, and you'll do it on top of the AI infrastructure we're building, as someone who works that way themselves.

You Will:

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Own the end-to-end consumer experience for this new relationship-first offering, from discovery and onboarding through ongoing engagement

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Define the synthesis layer across our existing categories, and stand up the new product lines the offering needs

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Partner with engineering and design to build AI into the core of the consumer experience

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Partner with our clinical teams so protocols, safety, and education are core to the product experience

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Shape short- and long-term roadmaps, driving long-term scalability while balancing day-to-day improvements

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Operate with focus in a fast-growing, constantly evolving environment, where there are always more opportunities than resources

You Have:

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6+ years of product management experience, working collaboratively across cross-functional teams

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A track record of building and shipping consumer products that customers love and that drive meaningful business impact

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A strong, specific point of view on where AI can meaningfully reshape the consumer healthcare experience, and the excitement to build it into the core of the product

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Fluency with AI agents and AI-native workflows. AI-native is your default operating mode: you work with agents the way most PMs work with docs, fluently and constantly

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Strategic and tactical range: you can set the vision and also design and execute scalable processes from scratch, ideally in an operations-intensive environment

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Strong communication and a low-ego, high-EQ style. You build alignment, partner well across functions, and bring people with you. This is a fully remote role, so clear written communication and proactive collaboration matter

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Bonus: experience in health, wellness, or category-defining 0-to-1 products

Our Benefits (there are more but here are some highlights):

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Competitive salary & equity compensation for full-time roles

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Unlimited PTO, company holidays, and quarterly mental health days

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Comprehensive health benefits including medical, dental & vision, and parental leave

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Employee Stock Purchase Program (ESPP)

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401k benefits with employer matching contribution

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Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 8 points (from 57 before penalties). Reviewed 25 Sep 2026.