Description review
ServiceNow Business Analyst
Beyond20 · United States · back to the listing
HR standards
56/100
needs work
Title ↔ description
90/100
strong
Reads as
Business Analyst
100% confident
What this role officially is
ICT business analyst — ESCO, the EU occupation classification
ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
Also known as: ICT business analysts, business process specialist, IT business analyst
How others title the same work
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What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Beyond20 is seeking a strong ServiceNow Business Analyst to join our growing consulting and implementation practice. We are looking for candidates that have an analytical way of thinking and can explain difficult concepts to non-technical users. The position will operate with significant autonomy, exercising independent judgement and decision making with respect to matters of significance.
Essential Duties and Responsibilities:
• Work with ServiceNow implementation project teams, gathering requirements and drafting user stories.
• Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements.
• Provide group facilitation, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams
Required Qualifications:
• 3+ years of experience as a ServiceNow business analyst
• Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members
• Excellent problem-solving and collaborative skills
• Strong leadership and team building skills
• Eligible to obtain and maintain Government Security Clearance.
Preferred Qualifications:
• ServiceNow System Administrator (CSA) certification
• Experience with CMDB, SACM and/or Service Catalog analysis
• Experience with Continual Improvement initiatives
• Understanding of ITIL best practices
• ITIL Foundations training or certification
• Certified ScrumMaster (CSM) Certification
Originally posted on Himalayas
Essential Duties and Responsibilities:
• Work with ServiceNow implementation project teams, gathering requirements and drafting user stories.
• Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements.
• Provide group facilitation, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams
Required Qualifications:
• 3+ years of experience as a ServiceNow business analyst
• Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members
• Excellent problem-solving and collaborative skills
• Strong leadership and team building skills
• Eligible to obtain and maintain Government Security Clearance.
Preferred Qualifications:
• ServiceNow System Administrator (CSA) certification
• Experience with CMDB, SACM and/or Service Catalog analysis
• Experience with Continual Improvement initiatives
• Understanding of ITIL best practices
• ITIL Foundations training or certification
• Certified ScrumMaster (CSM) Certification
Originally posted on Himalayas