Description review

Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer

MMC Group · Anywhere in the World · back to the listing

HR standards

79/100

solid

Title ↔ description

80/100

solid

Reads as

Customer Support

92% confident

What this role officially is

customer service representative — ESCO, the EU occupation classification

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker

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The listing, marked up

Headquarters: MMC Group

URL: http://www.mmcgrp.com

Benefits Verification Specialist – Remote

Pay: $17.00/hour
Schedule: Monday–Friday, 8:30 AM–5:30 PM EST
Breaks: 1-hour unpaid1 lunch + two paid 15-minute breaks
Work Setup: Remote | BYOD

Position Summary

We are seeking a Benefits Verification Specialist to verify patient insurance benefits and accurately document coverage information.

Responsibilities

• Verify patient insurance benefits and eligibility.

• Review coverage, cost share, provider options, and restrictions.

• Contact insurance companies and document benefit details.

• Assist with prior authorizations and claims appeals when needed.

• Complete accurate data entry and quality reviews.

• Identify and escalate missing information or reimbursement issues.

Requirements

• High school diploma/GED required.

• 2+ years of related experience or a 2-year degree.

• Healthcare, insurance, medical billing, or customer service experience preferred.

• Benefits verification experience strongly preferred.

• Strong computer, communication, problem-solving, and attention-to-detail skills.

• Proficiency with Outlook, Word, and Excel.

Remote BYOD position | $17/hour

Can't Live in these states:

California

Colorado

Connecticut

Hawaii

Washington DC

Illinois

Iowa

Maine

Maryland

Massachusetts

Michigan

Minnesota

Montana

New Hampsire

New Mexico

Nevada

North Dakota

New Jersey

New York

Oregon

Pennsylvania

Rhode Island

South Dakota

Vermont

Washington

West Virginia

To apply: https://weworkremotely.com/remote-jobs/mmc-group-benefits-verification-specialist-call-center-agent-remote-must-have-your-own-computer

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 8 points (from 87 before penalties). Reviewed 29 Sep 2026.