Description review
Technical Support (no experience, night shift)
Intetics · Ukraine · back to the listing
HR standards
52/100
needs work
Title ↔ description
35/100
poor
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
Large employers
- Analista de Customer Service, Delivery Station Customer Support Amazon.com
- Bilingual Technical Customer Support, Ring, Ring Amazon.com
- Happiness Engineer – Customer Support & Success Automattic
- Support Engineer, WordPress VIP Automattic
- Cloud Support Engineer Canonical
Startups
- Customer Success Associate Aqua
- Customer Service Manager Cityfurnish
- Client Support Specialist (Healthcare Facilities - B2B) Clipboard
- Customer Support Engineer (Product / Technical Support) Cogram
What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for an Incident Editorial Specialist to join our dynamic team.
Join our night shift editorial team and work on real-time traffic incident editing for a global mapping platform.
No prior experience required — we provide full training. It’s a great way to start your career in IT and gain experience on international projects.
This is a full-time, remote role. You’ll work with English-language data, applying clear rules and maintaining focus during night shifts.
Requirements
• B1+ level English proficiency
• High attention to detail, especially under time pressure
• Confident working with multiple tabs/windows, fast typing
•
Punctual, focused, and reliable — essential for night shift work
Originally posted on Himalayas
Join our night shift editorial team and work on real-time traffic incident editing for a global mapping platform.
No prior experience required — we provide full training. It’s a great way to start your career in IT and gain experience on international projects.
This is a full-time, remote role. You’ll work with English-language data, applying clear rules and maintaining focus during night shifts.
Requirements
• B1+ level English proficiency
• High attention to detail, especially under time pressure
• Confident working with multiple tabs/windows, fast typing
•
Punctual, focused, and reliable — essential for night shift work
Originally posted on Himalayas