Description review
Onboarding Analyst (Call/Text customer success)
HYROS · United States · back to the listing
HR standards
49/100
poor
Title ↔ description
53/100
needs work
Reads as
Customer Success Manager
100% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
- Customer Success - Team Manager Canonical
- Enterprise Customer Success Manager (Japanese speaker) Canonical
- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
HYROS is looking to hire 2 onboarding analysts at our company who have a history of working in marketing-related companies.
If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential.
Our company works with only large VIP clients spending hundreds of thousands/to millions per month and the way we do this best is working on a near 1 to 1 basic with each client as much as we can.
As a customer onboarding analyst, you will be receiving the client and helping them get their sales tracking set up in our system in the fastest and efficient manner possible.
If you are interested send me your resume here. When applying, please generate a short video mentioning who is your favorite superhero1 and the main reason behind that.
Requirements
YOU MUST have these skills:
• The ability to read code and edit HTML/basic scripts;
• Experience with Google Adwords and Facebook ad manager;
• Past experience in customer success (NOT just support) preferably at a SaaS company;
-Perfect text communication skills;
-Extreme attention to detail;
Preferable:
• Experience with tools like Clickfunnels, Marketing CRMs, Autoresponders, and similar marketing software;
We are very close to scale mode at our company, so there is a huge opportunity to grow into larger roles here as well. Every day we bring on brands you probably do business with already;
Large celebrity influencers, giant commerce brands, people you see on TV or advertising on TV. If you’re looking to work with exciting impactful clients, we got them;
Please refer to our culture deck on our site. We hire based on culture first, ability to learn a fast second, and skills last.
Benefits
At HYROS we hire people to work with us for 5-10 years Plus. Our main focus is coaching our team members and helping them grow in the company to become more valuable long-term assets.
We are not looking for short-term silicon valley mercenary types.
We are remote.
You will be looked after and become part of our online family. There is also potential for large amounts of career growth. Two of our vice presidents started as support people. We are constantly promoting and hiring within!
We are building the most advanced attribution and AI training system on the web. Our mission, though, is to change online advertising entirely by making it push-button easy to gather and read data to see insights in your business previously reserved for companies with data scientists and analytic departments.
We want to be like a cyborg upgrade any entrepreneur can slap on their head to instantly become 10x smarter and knowledgeable with their business effortlessly.
Originally posted on Himalayas
If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential.
Our company works with only large VIP clients spending hundreds of thousands/to millions per month and the way we do this best is working on a near 1 to 1 basic with each client as much as we can.
As a customer onboarding analyst, you will be receiving the client and helping them get their sales tracking set up in our system in the fastest and efficient manner possible.
If you are interested send me your resume here. When applying, please generate a short video mentioning who is your favorite superhero1 and the main reason behind that.
Requirements
YOU MUST have these skills:
• The ability to read code and edit HTML/basic scripts;
• Experience with Google Adwords and Facebook ad manager;
• Past experience in customer success (NOT just support) preferably at a SaaS company;
-Perfect text communication skills;
-Extreme attention to detail;
Preferable:
• Experience with tools like Clickfunnels, Marketing CRMs, Autoresponders, and similar marketing software;
We are very close to scale mode at our company, so there is a huge opportunity to grow into larger roles here as well. Every day we bring on brands you probably do business with already;
Large celebrity influencers, giant commerce brands, people you see on TV or advertising on TV. If you’re looking to work with exciting impactful clients, we got them;
Please refer to our culture deck on our site. We hire based on culture first, ability to learn a fast second, and skills last.
Benefits
At HYROS we hire people to work with us for 5-10 years Plus. Our main focus is coaching our team members and helping them grow in the company to become more valuable long-term assets.
We are not looking for short-term silicon valley mercenary types.
We are remote.
You will be looked after and become part of our online family. There is also potential for large amounts of career growth. Two of our vice presidents started as support people. We are constantly promoting and hiring within!
We are building the most advanced attribution and AI training system on the web. Our mission, though, is to change online advertising entirely by making it push-button easy to gather and read data to see insights in your business previously reserved for companies with data scientists and analytic departments.
We want to be like a cyborg upgrade any entrepreneur can slap on their head to instantly become 10x smarter and knowledgeable with their business effortlessly.
Originally posted on Himalayas