Director, Account Management

Hilton Canada

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Posted 07 Oct 2026

Last seen 07 Oct 2026

Location Canada

Lifecycle fresh

Grade D

Why this grade

This listing scored 54/100, which is a D. It lost the most ground on pay transparency.

Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
Freshness 15 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
Corroboration 5 / 10 Whether more than one source carries this listing.
Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.

Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →

Sales Director Full Time

Hilton Sans"; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Exceptional Hospitality Starts with You

Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Director, Account Management, you will support HSM's customers in the Canadian market, partnering with HSM's internal teams to help customers further leverage HSM programs and increase their savings. On the Account Management team reporting to the VP of Strategy & Business Operations, you will oversee a portfolio of accounts, responsible for relationship management, customer success, and year over year growth.

What you'll do during a typical day:

Serve as the primary contact for customer's leadership team, ensuring the client's day-to-day needs are met while identifying and executing on key growth opportunities.
Coordinate with the customer's procurement and operations teams to support strategic initiatives through partnership with suppliers and HSM's internal teams.
Be the first point of escalation within HSM for supplier related issues in your market.

How you'll collaborate with others:

You will partner with the customer's leadership team to set long term strategic objectives and drive critical initiatives.
You will work with HSM Category Management to identify white space and expand programs and services in your market.
You will work with the HSM Onboarding team to add properties to the HSM program as new customers join HSM or existing customers expand.

Deliverables you'll take ownership of:

Promote program participation (i.e., utilization) through reporting, coaching emails, and business reviews for key ownership and management groups.
Be HSM's lead contributor to strategic business reviews with the customer and suppliers.
Increase program growth and adoption in your market by expanding HSM's programs in services in your market.

Hilton Sans"; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">What It Takes to Make the Stay

You have these minimum qualifications:

Eight (8) years of professional experience in hospitality and/or procurement/supply chain related roles
Experience analyzing information to make data-based business decisions
Experience delivering presentations to executive level stakeholders
Travel approximately 25%-50%

It would be useful if you have:

Experience in Account Management/Customer Success roles
Experience leading teams/direct reports

Originally posted on Himalayas

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07 Oct 2026 Himalayas first sighting

Seen on 1 board over 0 days.