Lead Product Manager

About Oyster

Oyster is building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. Distributed across more than 60 countries since 2020, Oyster is a fully remote company and the only B Corp certified global employment platform, independently verified since 2023. Learn more at oysterhr.com.

About the role

Oyster is hiring a Lead Product Manager to own the vision, strategy, and outcomes for a critical area of its Employer of Record product. You will shape customer facing experiences, internal tools, and operational workflows that help companies employ talent globally with confidence, compliance, and simplicity. This is a full time, fully remote role, and you should be based within +3 to -5 UTC. The role is listed for Europe.

What you will do

• Own the product vision, strategy, prioritization, and measurable outcomes for an Employer of Record sub-domain.
• Build a systems level view of customer journeys, internal workflows, policy constraints, data flows, and exceptions across the Employer of Record lifecycle.
• Lead direct customer and operational discovery, separating symptoms and feature requests from underlying problems.
• Translate strategy into outcome based roadmaps with clear decisions, learning plans, and success measures.
• Work deeply with Operations and AI Engineers to improve scalability, exception handling, service quality, and cost to serve.
• Partner with Engineering and Design from discovery through delivery, using prototypes and technical insight to reduce risk early.
• Challenge and align senior stakeholders across Legal, Compliance, Finance, Operations, and Go to Market, and communicate strategy, trade offs, and impact clearly.

What you will bring

• Five or more years in product management, including experience owning a complex product area end to end.
• Three or more years in HR tech, payroll, benefits, hiring, compliance, or another regulated or operationally complex B2B domain.
• Strong systems thinking, with the ability to explain how policy, operations, data, and technology interact, including exceptions and edge cases.
• Proven first principles thinking and strategic judgment under ambiguity, with explicit trade offs.
• Deep direct customer discovery, with examples where conversations materially changed the problem definition or planned solution.
• Clear executive communication, with evidence of measurable customer, operational, or commercial impact.

What Oyster offers

• Work from anywhere, as long as work is timely, your team is supported, and you are authorized to work where you live.
• Forty days off per year, including holidays and vacation, or more if required by your country.
• Mental health support, a monthly wellbeing allowance, flexible parental leave, and a work from home stipend for a laptop and home office equipment.