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Why this grade This listing scored 23/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Corroboration 10 / 10 Whether more than one source carries this listing.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
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- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
-15 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
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Customer Support Specialist
Location - São Paulo - SP
Why You Should Join Fluke Reliability?
At Fluke Reliability, we help organizations around the world maintain critical assets and operate more efficiently through industry‑leading reliability software. As a Customer Support Specialist, you’ll be joining a growing, collaborative team at an early stage—one that values learning, internal mobility, and continuous improvement. This role offers a strong foundation for career growth, with opportunities to advance into Account Management, Professional Services, Sales, or other Support roles.If you enjoy solving problems, helping people succeed with technology, and learning how software makes a real-world impact across industries, this is a great place to grow your career.What You’ll Do?
- Provide front-line support for Fluke Reliability software products in a Microsoft and web-based environment
- Assist customers, partners, and internal teams via phone, email, chat, and web meetings
- Diagnose, troubleshoot, and clearly explain solutions to technical issues using strong analytical and problem-solving skills
- Manage multiple tasks during customer interactions, including researching issues and accurately documenting cases
- Collaborate closely with teammates to deliver a consistent, high-quality customer experience
- View support challenges from the customer’s perspective and advocate for clear, effective solutions
- Contribute to the Fluke Reliability knowledge base by creating or improving product documentation
- Participate in software testing activities to help ensure new releases are ready for customers
What You Bring?
Must-Have Qualifications
- Ability to communicate technical information clearly, both verbally and in writing
- Strong problem-solving skills and attention to detail
- Comfort working in a fast-paced environment with changing priorities
- Ability to work independently while also collaborating effectively with a team
- Proficiency in English (spoken and written)
Nice-to-Have Qualifications
- Bachelor’s degree (or equivalent practical experience)
- Customer service or technical support experience
- Basic database knowledge or experience working with software applications
- Mechanical aptitude or interest in industrial or technical environments
- Spanish language skills
What You’ll Get?
- A supportive, team-oriented environment that values learning and growth
- Clear pathways for internal career advancement across multiple departments
- Hands-on experience with industry-leading reliability software
- Opportunities to build technical, customer-facing, and cross-functional skills
- Training, knowledge-sharing, and mentorship from experienced team members
- A workplace that values diversity, inclusion, and different perspectives
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 07 Jul 2026 Jobicy first sighting
- 12 Jul 2026 Himalayas also listed, 4 days later
Seen on 2 boards over 32 days.