Description review

Resident Program Assistant

Brown & Brown Insurance · Georgia · back to the listing

HR standards

58/100

needs work

Title ↔ description

74/100

solid

Reads as

Unclear

no confident match

What the listing never says

  • 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
  • No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Purpose:Work closely with Director of Resident Program Operations to assist in confirming coverage limits and status of policies supplied by tenants.

Essential Duties and Responsibilities:

• Monitor client files for timeliness, open items, accounting and audit records, and other actions as necessary.

• Respond to client and carrier requests/questions within ability/knowledge timely

• Review documents such as policies, changes, endorsement and audits for accuracy.

• Maintain appropriate level of confidentiality.

• Follow company policies and procedures.

• Other duties as determined by client and brokers needs

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.

• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.

• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.

• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.

• Quality control—the individual demonstrates accuracy and thoroughness and monitorsown work to ensure quality.

• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

Qualifications:

• Current enrollment in Business program including, but not limited to Risk Management, Finance, Accounting and Marketing

• Superior communications skills (written and verbal)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

•
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

•
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

•
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

•
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Originally posted on Himalayas

How this was produced

Highlights are found by rule, not by a model: each one is a phrase matched at a known position, and every note is a template we wrote. The two scores come from a typed-decision model (Jev) that reads the listing against the official role definition and real listings for the same role, and returns probabilities rather than prose — it never writes any of the words on this page, and never chooses what to highlight.

Deterministic penalty applied to the HR score: 12 points (from 70 before penalties). Reviewed 21 Sep 2026.