Description review
Encompass Administrator
NightOwl Consulting · Remote · back to the listing
HR standards
68/100
needs work
Title ↔ description
80/100
solid
Reads as
Systems Administrator
95% confident
What this role officially is
ICT system administrator — ESCO, the EU occupation classification
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin
How others title the same work
Large employers
- Senior Impartner Admin, PRM Twilio
Startups
- IVPN | Infrastructure Engineer / Sysadmin | Remote (UTC-1 to UTC+3 only) | Full-time IVPN
- IVPN | Infrastructure Engineer / Sysadmin | Remote (UTC-1 to UTC+3 only) | Full-time | IVPN
What the listing never says
- 27 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
We are seeking a highly skilled and detail-oriented Encompass Administrator to manage, configure, and optimize our Encompass Loan Origination System (LOS). The ideal candidate will serve as the subject matter expert for Encompass, ensuring the platform supports compliance, efficiency, and scalability across the mortgage lifecycle. This role requires strong technical expertise, problem-solving ability, and an understanding of mortgage lending workflows.
Key Responsibilities
• Administer and maintain the Encompass LOS, including user setup, role-based permissions, and system configurations.
• Create, test, and deploy Encompass forms, business rules, fields, and automation to streamline loan processing.
• Monitor system performance, troubleshoot issues, and coordinate with Ellie Mae (ICE Mortgage Technology) support as needed.
• Ensure compliance with industry regulations and internal policies by configuring audit trails, reports, and compliance rules.
• Support system upgrades, enhancements, and integrations with third-party applications.
• Develop and maintain custom reports and dashboards to provide visibility into loan pipeline, compliance, and operational efficiency.
• Partner with lending, operations, compliance, and IT teams to gather requirements and deliver system solutions.
• Provide training, documentation, and support to end users on Encompass functionality and best practices.
• Participate in vendor evaluations and system improvement initiatives.
Skills, Knowledge and Expertise
• Proven experience as an Encompass Administrator or in a similar LOS administration role.
• Strong understanding of mortgage lending processes, compliance requirements, and workflow design.
• Hands-on experience configuring Encompass fields, business rules, input forms, milestones, and personas.
• Familiarity with Encompass SDK, APIs, or advanced customization is a plus.
• Proficiency in creating custom reports with Encompass reporting tools (e.g., Reporting Database, Excel, SQL).
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication skills with the ability to work across departments.
• Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred Qualifications
• Encompass Administrator Certification (ICE Mortgage Technology) or equivalent training.
• Background in mortgage operations, underwriting, or compliance.
• Experience with third-party Encompass integrations (e.g., credit, pricing engines, document management).
Benefits
• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided
Originally posted on Himalayas
Key Responsibilities
• Administer and maintain the Encompass LOS, including user setup, role-based permissions, and system configurations.
• Create, test, and deploy Encompass forms, business rules, fields, and automation to streamline loan processing.
• Monitor system performance, troubleshoot issues, and coordinate with Ellie Mae (ICE Mortgage Technology) support as needed.
• Ensure compliance with industry regulations and internal policies by configuring audit trails, reports, and compliance rules.
• Support system upgrades, enhancements, and integrations with third-party applications.
• Develop and maintain custom reports and dashboards to provide visibility into loan pipeline, compliance, and operational efficiency.
• Partner with lending, operations, compliance, and IT teams to gather requirements and deliver system solutions.
• Provide training, documentation, and support to end users on Encompass functionality and best practices.
• Participate in vendor evaluations and system improvement initiatives.
Skills, Knowledge and Expertise
• Proven experience as an Encompass Administrator or in a similar LOS administration role.
• Strong understanding of mortgage lending processes, compliance requirements, and workflow design.
• Hands-on experience configuring Encompass fields, business rules, input forms, milestones, and personas.
• Familiarity with Encompass SDK, APIs, or advanced customization is a plus.
• Proficiency in creating custom reports with Encompass reporting tools (e.g., Reporting Database, Excel, SQL).
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication skills with the ability to work across departments.
• Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred Qualifications
• Encompass Administrator Certification (ICE Mortgage Technology) or equivalent training.
• Background in mortgage operations, underwriting, or compliance.
• Experience with third-party Encompass integrations (e.g., credit, pricing engines, document management).
Benefits
• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided
Originally posted on Himalayas