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Why this grade
This listing scored 79/100, which is a B. It lost the most ground on remote clarity.
- Pay transparency 25 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 15 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Customer Service Entry level Full Time
No automotive experience needed. We'll teach you everything you need to know about the dealership side. What you bring is customer service skill, a professional phone presence, and comfort with computers.
This is a fully remote position. You'll need your own computer and home office setup that meets our equipment requirements (listed below).
What You'll Do
- Answer inbound calls promptly and professionally
- Identify what each caller needs and guide the call to resolution
- Schedule service appointments for dealership customers
- Share accurate information about dealership products and services
- Process online reservations and update customer records
- Document every interaction clearly and accurately
- Follow call scripts and procedures to ensure a consistent customer experience
- Escalate issues to supervisors when needed
- Meet Quality Assurance standards
- Stay current on client programs through ongoing training
- Other duties as assigned
- High school diploma, GED, or higher
- At least one year of call center or customer service experience
- Confident computer skills, including typing and moving between multiple programs at once
- Strong spoken and written English, including correct spelling and grammar
- Clear, accurate documentation habits
- Good judgment with confidential information
- Problem-solving skills and attention to detail
- A genuine commitment to excellent customer service
- Monday through Friday, plus every other Saturday
- Shifts scheduled within our operating hours of 6:00 a.m. – 9:00 p.m. CST
Computer requirements include:
- Windows 11
- Intel i3 / AMD Ryzen 3 processor or better
- 8 GB of RAM or more (installed physical memory)
- Two monitors
- Webcam
- Wired USB headset
- Wired ethernet internet connection (Wi-Fi is not permitted)
- Medical, dental, and vision insurance
- 401(k)
- Paid time off
- Life insurance
- Holiday incentive pay
- Performance and outbound project bonuses
- Paid training
- Employee events and activities
- Room to grow, with real advancement opportunities
At CCS, you'll be part of a supportive, team-focused workplace where people are valued and encouraged to grow. You'll get thorough training from day one, a team that has your back, and the satisfaction of knowing your work makes a difference for every caller.
About Customer Contact Services
Customer Contact Services (CCS) is a 24/7 contact center headquartered in Minnetonka, Minnesota, providing telephone answering and customer support services for businesses across a range of industries.
Equal Opportunity Employer
At CCS, we believe great customer experiences start with a team that reflects the communities we serve. We welcome applicants of all backgrounds, experiences, and abilities. CCS is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by federal, state, or local law.
Originally posted on Himalayas
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Where this listing came from
- 05 Oct 2026 Himalayas first sighting
Seen on 1 board over 0 days.