SVP, Global Head of Brand and Communications

Title: SVP, Global Head of Brand and Communications

Location: All of CAN & All of US - Remote

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

This senior leadership role will play a pivotal part in shaping Nuvei’s global presence, guiding communication strategies, and ensuring our message resonates with key stakeholders. Reporting directly to the Chief Marketing Officer (CMO), the role will also work closely with the CEO and the broader leadership team. You will lead a high-performing team of PR, social, and internal communications professionals, driving consistency, innovation, and excellence in all communications efforts.

Key Responsibilities

• Corporate Narrative & Strategy: Partner with leadership to define and continuously refine Nuvei’s corporate narrative, ensuring alignment with our strategic goals and market positioning.
• Comprehensive Communication Strategy: Develop and execute an integrated communications strategy that reinforces Nuvei’s brand identity and communicates our value proposition across diverse platforms.
• Storytelling & Key Events: Lead the creation of impactful storytelling around significant corporate milestones, including mergers and acquisitions, product launches, client successes, senior leadership appointments, and ESG (Environmental, Social, and Governance) initiatives.
• Messaging & Voice: Establish a unified and consistent corporate voice across all communications, coaching internal teams and executives to maintain cohesion and clarity in messaging.
• Media Relations & Visibility: Build and nurture relationships with top-tier media outlets, industry analysts, and influencers to secure broad and strategic media coverage for Nuvei. Ensure maximum visibility for the company, its leadership, and its achievements.
• Crisis Management: Develop and manage a robust crisis communications plan, including rapid-response strategies and reputation management protocols, ensuring Nuvei is prepared to handle any challenges effectively.
• • Executive Thought Leadership: Position Nuvei’s CEO and executive leadership team as thought leaders in the fintech, technology, and payments sectors. Secure high-profile media placements and public speaking opportunities in top-tier business and financial outlets.
• Media Training & Development: Design and implement comprehensive media training programs for senior executives and key spokespersons to enhance their media presence and communication skills. • Industry Thought Leadership: Cultivate strong relationships with influential journalists, analysts, and industry experts, positioning Nuvei as a leading voice in the fintech and e-commerce space.
• Social Media Strategy: Oversee the development and execution of a strategic social media plan to amplify Nuvei’s brand message, engage with stakeholders, and drive thought leadership across relevant platforms.
• Employer Brand & Talent Acquisition: Partner with HR to craft and execute Nuvei’s employer branding strategy, supporting talent acquisition and recruitment efforts to attract top-tier candidates.
• Team Leadership: Lead, mentor, and inspire the communications team, fostering a culture of creativity, innovation, and continuous improvement while driving measurable results.
• Performance Metrics & Optimization: Develop and implement key performance indicators (KPIs) to evaluate the effectiveness of communication initiatives, adjusting strategies as needed to maximize impact.
• Internal & External Communication Alignment: Ensure seamless alignment of internal and external messaging to maintain consistency and clarity across all communication channels and stakeholders.
• Cross-Functional Collaboration: Work closely with the product, marketing, and business development teams to communicate Nuvei’s technological innovations and market differentiators, driving growth and brand awareness.

Requirements

• 15+ years of experience in corporate communications, public relations, or related fields, with strong strategic and leadership skills.
• Expertise: Demonstrated success in developing corporate narratives, building brand positioning, and crafting high-impact communication strategies.
• Industry Knowledge: Deep understanding of B2B communications in fintech, technology, e-commerce, or payments industries.
• Media Relationships: Proven ability to cultivate relationships with top-tier business and financial media outlets, as well as trade publications.
• Leadership: Strong leadership skills with experience managing, coaching, and motivating senior content experts and communications professionals.
• Skills: Exceptional writing, editing, and storytelling abilities across a range of formats and platforms.

Benefits

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.

Originally posted on Himalayas