Applied AI Engineer

We’re looking for exceptional AI engineers who’ve shipped breakthrough products that millions actually use. The kind of people who don’t just integrate APIs, they build features users love. You’ll work with Automattic’s ecosystem, spanning WordPress.com , WooCommerce , Tumblr , Beeper , Mesh (formerly Clay) , and more. If you’re in NYC, you’ll collaborate in-person with our AI team. If you’re distributed, you’ll work the way Automattic has for 20 years: asynchronously, transparently, with a focus on impact over hours. This is about working on fascinating problems at scale, backed by a profitable, mission-driven company. Whether you’re embedding with Other Bets teams, helping existing products leverage AI, or exploring new opportunities with our data and distribution, you’ll have the resources and reach to build things that matter to millions. Why This Role Matters Shape how AI transforms products used by hundreds of millions of people across the planet, from helping creators tell better stories to empowering merchants to compete effectively. You’ll tackle fascinating challenges across our entire ecosystem—with the backing of a profitable, mission-driven company. Whether you’re working in-person in NYC or distributed globally, you’ll have the autonomy to focus on high-impact work without the typical constraints of startups (fundraising pressure, runway anxiety) or large tech companies (bureaucracy, slow decision-making). What You’ll Do Ship user-facing AI features across Automattic’s product ecosystem, from site-building tools to ecommerce recommendations to messaging experiences. Build and iterate rapidly on AI-powered products that directly impact millions of users. Collaborate with PMs, designers, and engineers (in-person in NYC or distributed globally) in a fast-paced environment optimized for innovation. Experiment and scale successful AI innovations from prototype to production across multiple products. Embed with teams to work on products such as WordPress.com , WooCommerce, Jetpack, Mesh, Beeper, Pocket Casts, etc. Stay current with AI developments that unlock new user experiences. You’ll Thrive Here If You Have shipped AI features that users actually use. Production experience is valued over theoretical knowledge. Are exceptionally talented. You’re the person other great engineers want to work with. Are strong across the stack OR deeply expert in your domain. We value both breadth and depth. Move fast without breaking things. Prototype quickly while building for scale. Think product-first. You know, great AI is invisible to users; it just makes their experience better. Work well in distributed teams or love in-person collaboration if you’re NYC-based. Are drawn to working with other exceptional people rather than just seeking comfortable work environments. Technical Experience We Value Production experience with LLMs (APIs or custom implementations) at a meaningful scale. Strong full-stack development (we use PHP, TypeScript, and React, primarily). Building AI-powered user interfaces that perform well at scale. Machine learning fundamentals and staying current with rapid field developments. Track record of technical leadership or influence on high-performing teams. Bonus Points Developed consumer AI products that scaled to a significant number of users. Experience with WordPress, ecommerce, or messaging platforms. Open source contributions show your thinking. Previous startup experience as a founder or early engineer. Based in NYC or willing to relocate (strong preference, but not required). Salary range: $70,000 to $170,000 USD . Please note that salary ranges are global, regardless of location, and we pay in local currency.