Description review
First Line IT Support Technician
Benefact Group · Eastleigh, United Kingdom · back to the listing
HR standards
44/100
poor
Title ↔ description
77/100
solid
Reads as
Unclear
no confident match
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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Startups
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What the listing never says
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Working hours: 35 hours per week, Monday to Friday
Duration: 6 month fixed term contract
Location: Eastleigh
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About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a First Line IT Support Technician to join our IT team in their Eastleigh office.