Description review
Digital Application Specialist
CooperCompanies · Brazil · back to the listing
HR standards
42/100
poor
Title ↔ description
60/100
needs work
Reads as
Customer Success Manager
98% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
Large employers
- Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com
- Technical Account Manager, Newspack Automattic
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- Graduate Customer Success Manager Canonical
Startups
- Manager / Director of Customer Success Craniometrix
- Founding GTM - Deployment Strategist Credal.ai
- Deployment Strategist (Munich Office) Dataleap
- Founding Customer Success Manager Clicks Health
- Founding Deployment Strategist Closure
What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Responsible for implementing and supporting Digital Application solutions across the assigned region. Interacts regularly with internal stakeholders (Sales, Customer Success, Marketing, Product Management) and external customers (clinics, labs, distributors) to ensure high-quality adoption and usage of CooperSurgical solutions.
The Digital Application Specialist is responsible for delivering technical application support for Digital solutions, including RI Witness. This includes project management, training, customer engagement, and post-installation support. The role is key to ensuring customer success and enabling commercial growth.
Originally posted on Himalayas
The Digital Application Specialist is responsible for delivering technical application support for Digital solutions, including RI Witness. This includes project management, training, customer engagement, and post-installation support. The role is key to ensuring customer success and enabling commercial growth.
Originally posted on Himalayas