Description review

Philippines- AG USRN- Associate III BPM

HealthEdge · Philippines · back to the listing

HR standards

54/100

needs work

Title ↔ description

66/100

needs work

Reads as

Unclear

no confident match

What the listing never says

  • 21 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
  • No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Overview

USRN - A&G

Taguig, National Capital Region, Philippines

BE THE FIRST TO APPLY

JOB DESCRIPTION

In this role you should independently be able to effectively and efficiently process the transactions assigned in a timely manner, clarify complex transactions to others and ensure that quality of output and accuracy of information is maintained, in alignment with SLAs.

• Investigate and process complex grievances and appeals requests from members and providers

• Perform reviews of inpatient, outpatient, ambulatory and ancillary services for medical necessity

• Review, research, and prepare documentation related to appeals and grievances in accordance with local, state, and federal regulatory and designated accreditation (e.g., NCQA) standards

• Prepare recommendations to either uphold or deny appeal and work with the Medical Director for further review

• Document and logs appeal/grievance information on relevant tracking systems

• Generate written correspondence to providers, members, and regulatory entities

• Serve as a subject matter expert for appeals, grievances, and quality of care issues

• Utilize leadership skills

• Assist with or perform other relevant essential functions as required

Qualifications:

• Unrestricted USRN mainland license

• At least 2 years experience in utilization management / review

• Demonstrated clinical knowledge and experience relative to patient care and healthcare delivery processes. Medicare Advantage experience an advantage

• Excellent written and verbal communication skills.

• Excellent customer service and interpersonal skills.

• Working knowledge of current industry Microsoft Office Suite PC applications.

• Ability to apply clinical criteria/guidelines for medical necessity, setting/level of care, and concurrent patient management

• Knowledge of current standard medical procedures/practices and their application as well as current trends and developments in medicine and nursing, alternative care settings, and levels of service

• Knowledge of applicable accreditation standards, and local, state, and federal regulations

• Appeals and grievance experience required.

• Strong problem-solving skills, facilitation skills, and analytical skills.

• Flexible to work in globally distributed teams and on business need support weekend transactions

Originally posted on Himalayas